1 Reply Latest reply: Mar 4, 2013 4:41 AM by Akanksha Sheoran Kaler-Oracle RSS

    java.lang.ClassNotFoundException: oracle.i18n.util.OraLocaleInfo

    994320
      Trying to install OEM 12c on windows 8; the Oracle Universal Installer makes it to 76% and an Abnormal Program Termination window pop-up appears, asking me to send 3 files to Oracle Support.

      oraInstall.err
      Exception java.lang.NoClassDefFoundError: oracle/i18n/util/OraLocaleInfo occurred..
      java.lang.NoClassDefFoundError: oracle/i18n/util/OraLocaleInfo
           at GetOSNlsLang.performQuery(GetOSNlsLang.java:20)
           at oracle.sysman.oii.oiis.OiisCompContext.doQuery(OiisCompContext.java:2535)
           at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompInstallPhase1.doCodeP1Block1(Unknown Source)
           at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompInstallPhase1.stateChangeActions(Unknown Source)
           at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompActions.stateChangeActions(Unknown Source)
           at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.performStateChangeActions(OiifwInstallPhaseWCCE.java:2505)
           at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:1375)
           at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.doOperation(OiifwInstallPhaseWCCE.java:1949)
           at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
           at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:874)
           at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
           at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:619)
           at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
           at oracle.sysman.oii.oiic.OiicInstallSession$OiicSelCompsInstall.doOperation(OiicInstallSession.java:4289)
           at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
           at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1360)
           at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:292)
           at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:578)
           at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:968)
           at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:905)
      Caused by: java.lang.ClassNotFoundException: oracle.i18n.util.OraLocaleInfo
           at oracle.sysman.oii.oiix.OiixJarClassLoader.loadClass(OiixJarClassLoader.java:674)
           at oracle.sysman.oii.oiix.OiixJarClassLoader.loadClass(OiixJarClassLoader.java:731)
           ... 20 more

      installActions.log
      ...
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Rules Component
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Common Install Engine Artifacts
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Authorization Policy Manager Core
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle IDM UI Shell
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Platform Security Services
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle RCU APM
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component SQL*Plus Files for Instant Client
      INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Globalization Support
      INFO: Calling Query w32RegQueries10.2.0.1.0 RegValueExists

      Key = HKEY_LOCAL_MACHINE

      SubKey = SOFTWARE\ORACLE\KEY_OUIHome1

      Value = NLS_LANG
      INFO: Query Returned: false
      INFO: Setting variable 'b_setNLSLANG' to 'true'. Received the value from a code block.
      INFO: Calling Query NLSQueries11.2.0.2.0 GetOSNlsLang
      SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :

      "C:\Program Files\Oracle\Inventory\logs\installActions2013-03-01_04-00-02PM.log"
      "C:\Program Files\Oracle\Inventory\logs\oraInstall2013-03-01_04-00-02PM.err"
      "C:\Program Files\Oracle\Inventory\logs\oraInstall2013-03-01_04-00-02PM.out"

      Please advise. Thanks!