4 Replies Latest reply: Apr 3, 2013 12:33 AM by SriniVelumuri RSS

    Fatal Error coming while using WEBADI

    808570
      Hi folks,

      while updating the excel file using WEBADI the following error was coming.

      Fatal errror:Please have your system administrator view the bne.log.file.
      java.io.FileNotFoundException: /ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/bnen2QtiGid.xml
      *(Permission denied)*

      Please contact your support representative.

      Please guide me to resolve this issue.

      Thanks & Regards
      Durga

      Edited by: 805567 on Nov 3, 2012 12:20 PM
        • 1. Re: Fatal Error coming while using WEBADI
          Srini Chavali-Oracle
          805567 wrote:
          Hi folks,

          while updating the excel file using WEBADI the following error was coming.

          Fatal errror:Please have your system administrator view the bne.log.file.
          java.io.FileNotFoundException: /ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/bnen2QtiGid.xml
          *(Permission denied)*
          Pl post details of OS, database and EBS versions.

          I believe the error is self explanatory - the file "/ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/bnen2QtiGid.xml" does not exist, or its permissions are incorrect, or the permissions on the directories are incorrect.
          Please contact your support representative.

          Please guide me to resolve this issue.

          Thanks & Regards
          Durga

          Edited by: 805567 on Nov 3, 2012 12:20 PM
          HTH
          Srini
          • 2. Re: Fatal Error coming while using WEBADI
            Hussein Sawwan-Oracle
            while updating the excel file using WEBADI the following error was coming.

            Fatal errror:Please have your system administrator view the bne.log.file.
            java.io.FileNotFoundException: /ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/bnen2QtiGid.xml
            *(Permission denied)*

            Please contact your support representative.

            Please guide me to resolve this issue.
            As mentioned in the error message, please check the BNE.log file for details about the error -- How to Create a BNE Log For Web Adi Issues and Errors? [ID 817023.1]

            Please make sure that the "/ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/" is owned by the application user and the same OS user has permission to write to this directory. If the file already exists, you may try to rename it and check then.

            Thanks,
            Hussein
            • 3. Re: Fatal Error coming while using WEBADI
              649467
              Hi,

              In my case, the directory shown is this:
              java.io.FileNotFoundException: /ap01/XXXX/apps/apps_st/appl/bne/12.0.0/upload/bnen2QtiGid.xml

              "ap01" here assumes the place of our prod instance.

              Whereas, we are accessing the ADI from our test, which shall be taken as "ap02".

              Where should we change in the test instance, to reflect the correct location.

              Please advise. Thanks.
              • 4. Re: Fatal Error coming while using WEBADI
                SriniVelumuri
                Refer note 1100703.1
                Also refer note 1233269.1
                You need to set profile options mentioned in that note to fix this issue.

                Regards,
                Srini