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0 Replies Latest reply: Mar 5, 2013 4:34 AM by user8058501 RSS

Unable to print a PDF file using the BI Publishing server

user8058501 Newbie
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Hi,

I have a BI publisher server version 10.1.3.4.2 on W2K3 43 bit.
I can access through the url that server.

From my desktop I access through an url my Oracle APEX application.
It has been configures with:
Report Printing:
Print Server Protocol: Advanced (requires Oracle BI Publisher)
Print Server Protocol: HTTP
Print Server Host Address: the IP address of my BI Publisher server
Print Server POrt: 9704 (from instllation of BI)
Print Server Script: /xmlpserver/convert

On the page I want to print, it is configured with:
Download:
PDF option is checked.
When I click on Action -> Download -> PDF for this page, I get the error:

<file>. pdf file can not be opened because the file type is not supported or because it is damaged (because, for example as an e-mail attachment is not sent and correctly decoded)

Does someone has an idea what the problem is and where I should investigate further?

Thanks by advance for tips.
Kind Regards.

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