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First of all, Could you please make sure that Extended VO is being picked up during the execution of the page . Ensure that extended VO is substituted
If the VO is substituted then try Steps below
1. Enable the diagnostics .. show log on page statements
2. Search for your custom VO name .
If you can find your extended VO here, then substitution is right and page is picking up the extended VO.
I verified that my extended VO is picked up by the page. I also saw in "About page" and it does show my extended VO over there. Also, I'm referring to custom attribute for the custom field on the personalized page. So the page would have errored if the substitution did not work as the attribute would not have been recognized.
Unless the attribute is not being used in any of the UI or any of the other calls,
the getter will not be called,
make sure you have got the attribute used to get your custom attribute getter called.
You mentioned that you started using it in the personalization, is still the issue persists?