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Customer Experience (CX)
This discussion is archived
on Mar 18, 2013 12:36 PM by IdrisAli
Customer search form results
Feb 28, 2013 4:28 AM
How to exclude prospects from the results of customer search form.
I have the same question
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Re: Customer search form results
Mar 18, 2013 12:36 PM
in response to
The parties which have an Account are customers (AR), others are prospects.
If you are using DQM match rules for Customer search , you can customize the match rule to exclude the parties without account (prospects)