0 Replies Latest reply: Mar 21, 2013 6:07 AM by user409060 RSS

    There are several orders created via FS Charges screen.

      Hi All,

      I am able to see 5 orders created (Source reference) for the Service Request, but when i view it from Field Service i am able to see only one order that is tagged to all the charges.

      Please help me to trace back the root cause of this issue.

      I verified the following.

      I checked all the order source(Service Billing) hence it is not created manually or copied.

      the order that is tagged with the FS Charges is now closed, rest of the orders are in booked status.

      Muthulakshmi T.