My new contractor email account can send email but cannot receive. GIT had identified the problem "Mail record not created in LDAP" but it has been more than a week and still no fix.
Can anyone help?
Contractors by default are not provided email access. Your manager needs to request for a mail record from APS. If your manager had already requested for a mail record, then you need to raise a service request with helpdesk.
Moreover you're reporting this issue in the wrong forum.