did you manage to solve this issue after all? I am facing the same situation. I started manually the ManagerService and have the same result: browser opens with login but stopped at the login page in the remote machine and falied message from OTM Result Detail saying "Failed Failed to playback: No browser launched. "
looking forward to your solution!
Reinstall helper services and make sure add-ons are enabled in IE. Also mention a -delayPercentage 1 in command line settings in OTM.
thanks for your repl;y. i ran the uninstallbrowserhelper and the installbrowserhelper (as administrator).
i manually started the agentmanagerservice.exe. with -c c:\oracleats\agentmanager\bin\agentmanagerservice.conf as parameter (the cmd pops up but the service remaines unstarted in services overview)
the follwing addons are active: oracle.OATS.openscript.IEToolbar.openscripttoolbar and Openscript BHO
i ran with -delayPercentage 1 in command line settings in OTM
unfortunately... no success. is there anything else i could verify?
Step1: Uninstall ATS products and Oracle XE database
Step2: Remove/Rename the following folders.
Remove/Rename ATS install directory (e.g. C:\OracleATS).
Remove/Rename the directory: C:\Documents and Settings\username\osworkspace (depends on your Operating System, it may look like: C:\Users\username\osworkspace)
Remove/Rename the directory: C:\Program Files\Oracle\Inventory ( depends on your Operating System, it may look like: C:\Program Files (x86)\Oracle\Inventory)
Step3: Remove the following Services (if services exist)
Start -> Run. Enter "cmd" Type the command: sc delete servicename
Oracle Application Testing Suite Application Service
Step4: Remove the Registry Keys (if exist)
Start -> Run. Enter "regedit" to launch Registry Editor. Remove the keys below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Oracle Application Testing Suite Application Services
HKEY_LOCAL_MACHINE\Software\Oracle\Oracle Application Testing Suite and Oracle Test Management
Step5: Restart your System
Step6: Install ATS with admin privilege