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14 Replies Latest reply: Sep 17, 2013 8:12 PM by user13062020 RSS

OTM/run Openscript:Cannot get a connection from helper after 120 seconds.

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Hi,
Now I want to run Openscript cases from OTM, OTM is installed in another machine.I add the recorded srcipt to the OTM, set the "Quick Run", then run it from OTM, but always got:"Failed Cannot get a connection from helper after 120 seconds. ".
I googled this thread to solve the problem: https://forums.oracle.com/forums/thread.jspa?threadID=2134832
But there is something I don't understand:

1.Should I install browser helper to my local machine or to the remote machin which installed the OTM? I tried install browser helper to my local machine , but still the same error message("Failed Cannot get a connection from helper after 120 seconds."). While I tried install it to remote machine, it says "There are 3 instances of Internet Explorer running." though I make sure that there are no browser running or restart my PC. Why I cannot install it successfully?

2.I run "C:\OracleATS\agentmanager\bin\AgentManagerService.exe -c C:\OracleATS\agentmanager\bin" (C:\OracleATS is installed path) in a command prompt on the remote machine which installed the OTM .The following is displayed messages:

C:\>C:\OracleATS\agentmanager\bin\AgentManagerService.exe -c C:\OracleATS\agentmanager\bin\AgentManagerService.conf
wrapper | --> Wrapper Started as Console
wrapperp | port 1787 already in use, using port 1788 instead.
wrapper | Launching a JVM...
jvm 1 | Wrapper (Version 3.0.3)
jvm 1 |
jvm 1 | java.lang.InterruptedException
jvm 1 | at java.lang.Object.wait(Native Method)
jvm 1 | at oracle.oats.empstart.PortListener.getContRequest(PortListe
.java:251)
jvm 1 | at oracle.oats.empstart.EmpStartMain.parseRequests(EmpStartMa
java:1201)
jvm 1 | at oracle.oats.empstart.EmpStartMain.<init>(EmpStartMain.java
2)
jvm 1 | at oracle.oats.empstart.EmpStartMain.main(EmpStartMain.java:3

jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method
jvm 1 | at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAc
sorImpl.java:39)
jvm 1 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(Delegating
hodAccessorImpl.java:25)
jvm 1 | at java.lang.reflect.Method.invoke(Method.java:597)
jvm 1 | at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSim
App.java:106)
jvm 1 | at java.lang.Thread.run(Thread.java:662)

Why is there InterruptedException ??

So, how can I run recorded scripts from OTM successfully?
I'm looking forward to your help!Thanks very much!

Regards,
Angyoung

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