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1 Reply Latest reply: Mar 28, 2013 9:35 AM by pbell RSS

Re: Beehive Conferencing Issues

user797942 Newbie
Currently Being Moderated
my customer has problems to join an existing webconference
Customer uses the link for webconference I sent,
enters his name
tries to join
then he gots error:
"client could not be started
for Beehive conferencing Java Runtime Environment (JRE) or higher needed to start conference
Install JRE or ask your system administrator for additional informations"

however Java 7 is already installed
as verified via programs installed and also vie his question for jave version:
C:\app\t$ora1-service\product\11.2.0\dbhome_1\BIN>java -version
java version "1.7.0_10"
Java(TM) SE Runtime Environment (build 1.7.0_10-b18)
Java HotSpot(TM) 64-Bit Server VM (build 23.6-b04, mixed mode)

clicking on install - system shows page for free java download

need help how to proceed.
Thanks and regards