my customer has problems to join an existing webconference
Customer uses the link for webconference I sent,
enters his name
tries to join
then he gots error:
"client could not be started
for Beehive conferencing Java Runtime Environment (JRE) 18.104.22.168 or higher needed to start conference
Install JRE or ask your system administrator for additional informations"
however Java 7 is already installed
as verified via programs installed and also vie his question for jave version:
java version "1.7.0_10"
Java(TM) SE Runtime Environment (build 1.7.0_10-b18)
Java HotSpot(TM) 64-Bit Server VM (build 23.6-b04, mixed mode)
clicking on install - system shows java.com page for free java download
need help how to proceed.
Thanks and regards