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When you reschedule the class, then the page starts the workflow process OTA_CLASS_CANCEL_JSP_PRC(Class Cencellation) under the workflow type OTAWF(OTA Workflow) (Not HRSSA) . This workflow sends notification to all of the people who enrolled into the class. We can't use our custom workflow here so we have to update oracle supplied workflow in order to stop the notifications on date changes. We have changed in our system to stop the notifications and it's working for us. Please consult Oracle support before you do this change. Seeded workflow change is not upgrade proof.
FYI: This is just a suggestion, please consider all aspects before changing seeded workflow.
Edited by: Peddi on Mar 27, 2013 3:18 PM
Thanks for your support.
Let suppose, we created class “class1” in which enrolled around 100 employees. Now we have created another class “class2” and assigned only those employees who didn't previously attend “class1” due to new joining. Therefore it sends notification to “class1” employee instead of “class2”.
Could you describe, why is not proper way to resolve our issue?