9 Replies Latest reply: Apr 1, 2013 9:41 AM by Srinath Menon-Oracle RSS

    New Content Checked In via UCM UI is never Indexed

    947250
      Hey everyone,

      So I am running the 10gR3 version of Oracle UCM and then indexer never runs when new content is checked in via the "New Check In" UI page. However, when I check things in via webservice new content is indexed just fine.

      I am not really sure why this is happening. I've deleted the folders in the .dat files in the Rebuild, Lock, and Update directories, and re-ran the indexer, but the problem still persists.

      Has anyone ever had anything like this happen?

      Thanks!
        • 1. Re: New Content Checked In via UCM UI is never Indexed
          Jonathan Hult
          Are you doing the check-ins with the same metadata and same file type/extension?

          What is the status on the item that is not being indexed?

          Jonathan
          http://jonathanhult.com
          • 2. Re: New Content Checked In via UCM UI is never Indexed
            947250
            Yup everything is the same, and the files are stuck in the DONE state. They never make it to RELEASED so we cannot search for them.
            • 3. Re: New Content Checked In via UCM UI is never Indexed
              William Phelps
              Has the date/time value in the field "dInDate" for the item passed? An item that is DONE state is typically waiting for the release date/time to occur.
              • 4. Re: New Content Checked In via UCM UI is never Indexed
                947250
                The release date time is auto generated by the UCM ui and the webservice, so the release time has passed by several hours.
                • 5. Re: New Content Checked In via UCM UI is never Indexed
                  Jonathan Hult
                  Is there anything in the Content Server logs?

                  Does turning on indexer* verbose tracing give you any clues?

                  Jonathan
                  http://jonathanhult.com
                  • 6. Re: New Content Checked In via UCM UI is never Indexed
                    947250
                    Honestly, I'm not sure, but here is the output of the indexer.* log with verbose tracing

                    indexer     03.28 13:55:53.036     index update work     cleanup for dID 4748822 change is I origChange is +
                    indexer     03.28 13:55:53.102     index update work     isRebuild?false; IndexerStep:ContentRefresh; Action:postDatabaseStep
                    indexer     03.28 13:55:53.111     index update work     isRebuild?false; IndexerStep:Init; Class:intradoc.indexer.Indexer
                    indexer     03.28 13:55:53.114     index update work     isRebuild?false; IndexerStep:BuildChanges; Class:intradoc.indexer.IndexerBuildChanges
                    indexermonitor     03.28 13:55:54.689     SubjectManager     Attempting to start automated work.
                    indexermonitor     03.28 13:55:54.690     SubjectManager     Aborting automated cycle because update is active (pending).
                    indexermonitor     03.28 13:55:56.121     index update work     deleting lock file /mnt/VPSSTELLENT/pfarvpsapp10/server/search/lock/update_lock.dat.
                    indexermonitor     03.28 13:55:56.122     index update work     Ending indexing update.
                    indexermonitor     03.28 13:55:57.694     SubjectManager     Attempting to start automated work.
                    indexermonitor     03.28 13:55:57.696     SubjectManager     -Determined cycle update is inactive.
                    indexermonitor     03.28 13:55:57.696     SubjectManager     touching lock file /mnt/VPSSTELLENT/pfarvpsapp10/server/search/lock/update_lock.dat
                    indexermonitor     03.28 13:55:57.697     index update work     Starting indexing update (action=0).
                    indexermonitor     03.28 13:55:57.697     index update notify     touching lock file /mnt/VPSSTELLENT/pfarvpsapp10/server/search/lock/update_lock.dat
                    indexer     03.28 13:55:57.697     index update work     /mnt/VPSSTELLENT/pfarvpsapp10/server/search/search.cfg doesn't exist.
                    indexermonitor     03.28 13:55:57.702     SubjectManager     Attempting to start automated work.
                    indexermonitor     03.28 13:55:57.703     SubjectManager     Aborting automated cycle because update is active (pending).
                    indexer     03.28 13:55:57.704     index update work     isRebuild?false; IndexerStep:Init; Class:intradoc.indexer.Indexer
                    indexer     03.28 13:55:57.706     index update work     isRebuild?false; IndexerStep:BuildChanges; Class:intradoc.indexer.IndexerBuildChanges
                    indexer     03.28 13:55:57.914     index update work     Saving 13 update changes
                    indexer     03.28 13:55:57.919     index update work     isRebuild?false; IndexerStep:PreIndexingStep; Action:preIndexingStep
                    indexer     03.28 13:55:57.925     index update work     isRebuild?false; IndexerStep:CheckForWork; Class:intradoc.indexer.Indexer
                    indexer     03.28 13:55:57.930     index update work     isRebuild?false; IndexerStep:IndexAdditions; Class:intradoc.indexer.CommonIndexerBulkLoader
                    indexer     03.28 13:55:57.935     index update work     IndexerBulkLoader doing 'IndexAdditions' with m_change '+'
                    indexer     03.28 13:55:57.992     index update work     webFormat is Application/svg
                    indexer     03.28 13:55:57.992     index update work     Conversion allowed: false
                    indexer     03.28 13:55:57.992     index update work     ReleaseState for binder is: U
                    indexer     03.28 13:55:57.995     index update work     indexWebFile: false m_retryIndexing: false m_isFirstRetry: true
                    (internal)     03.28 13:55:58.000     TaskMonitor     /mnt/VPSSTELLENT/pfarvpsapp10/server/custom/ContentAccess-linux/linux/lib/contentaccess//htmlexport -c /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/htmlexport/2132072450.hda -f /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/2132072449/2132072449.htm
                    (internal)     03.28 13:55:58.053     TaskLauncher stdout     The content was exported successfully.

                    (internal)     03.28 13:55:58.053     TaskLauncher stdout     finished reading stdout
                    (internal)     03.28 13:55:58.053     TaskLauncher stdout     finished task
                    indexer     03.28 13:55:58.125     index update work     webFormat is Application/svg
                    indexer     03.28 13:55:58.125     index update work     Conversion allowed: false
                    indexer     03.28 13:55:58.125     index update work     ReleaseState for binder is: U
                    indexer     03.28 13:55:58.126     index update work     indexWebFile: false m_retryIndexing: false m_isFirstRetry: true
                    (internal)     03.28 13:55:58.131     TaskMonitor     /mnt/VPSSTELLENT/pfarvpsapp10/server/custom/ContentAccess-linux/linux/lib/contentaccess//htmlexport -c /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/htmlexport/2132072452.hda -f /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/2132072451/2132072451.htm
                    (internal)     03.28 13:55:58.196     TaskLauncher stdout     The content was exported successfully.

                    (internal)     03.28 13:55:58.196     TaskLauncher stdout     finished reading stdout
                    (internal)     03.28 13:55:58.196     TaskLauncher stdout     finished task
                    indexer     03.28 13:55:58.328     index update work     webFormat is Application/svg
                    indexer     03.28 13:55:58.328     index update work     Conversion allowed: false
                    indexer     03.28 13:55:58.328     index update work     ReleaseState for binder is: U
                    indexer     03.28 13:55:58.329     index update work     indexWebFile: false m_retryIndexing: false m_isFirstRetry: true
                    (internal)     03.28 13:55:58.337     TaskMonitor     /mnt/VPSSTELLENT/pfarvpsapp10/server/custom/ContentAccess-linux/linux/lib/contentaccess//htmlexport -c /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/htmlexport/2132072454.hda -f /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/2132072453/2132072453.htm
                    (internal)     03.28 13:55:58.406     TaskLauncher stdout     The content was exported successfully.

                    (internal)     03.28 13:55:58.406     TaskLauncher stdout     finished reading stdout
                    (internal)     03.28 13:55:58.406     TaskLauncher stdout     finished task
                    indexer     03.28 13:55:58.534     index update work     webFormat is Application/svg
                    indexer     03.28 13:55:58.534     index update work     Conversion allowed: false
                    indexer     03.28 13:55:58.534     index update work     ReleaseState for binder is: U
                    indexer     03.28 13:55:58.535     index update work     indexWebFile: false m_retryIndexing: false m_isFirstRetry: true
                    (internal)     03.28 13:55:58.543     TaskMonitor     /mnt/VPSSTELLENT/pfarvpsapp10/server/custom/ContentAccess-linux/linux/lib/contentaccess//htmlexport -c /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/htmlexport/2132072456.hda -f /mnt/VPSSTELLENT/pfarvpsapp10/server/vault/~temp/2132072455/2132072455.htm
                    (internal)     03.28 13:55:58.626     TaskLauncher stdout     The content was exported successfully.
                    • 7. Re: New Content Checked In via UCM UI is never Indexed
                      Srinath Menon-Oracle
                      Hi ,

                      Do you have fulltext search indexing enabled ?

                      Can you post the config.cfg entries here ?

                      Thanks,
                      Srinath
                      • 8. Re: New Content Checked In via UCM UI is never Indexed
                        947250
                        Sure thing,

                        I just don't know where that file exists.
                        • 9. Re: New Content Checked In via UCM UI is never Indexed
                          Srinath Menon-Oracle
                          Navigate to <domain_home>/ucm/cs/config and there config.cfg file resides .

                          Thanks,
                          Srinath