7 Replies Latest reply: Apr 4, 2013 9:21 AM by Yogi1729 RSS

    In OBI 11G  OracleBIServerCom~ is Down

    966854
      Hi Guru,

      In OBI 11G unable to log in into the analytics it is showing error that An error occurred during authentication. Try again later or contact your system administrator an also unable to open the RPD in online mode .

      Previously it is working fine when i check the OPMN status in command prompt OracleBIServerCom~ is in DOWN status. And i manually start only OracleBIServer but its showng an error message
      failed to start the process after the maximum retry limit

      how to make OracleBIservercom up and is this the reason that i am not logging into the Analytics and RPD in online.

      please suggest me i am new to OBI 11G


      Thanks,
        • 1. Re: In OBI 11G  OracleBIServerCom~ is Down
          Srini VEERAVALLI
          Check this

          https://forums.oracle.com/forums/search.jspa?threadID=&q=failed+to+start+the+process+after+the+maximum+retry+limit&objID=f378&dateRange=all&userID=&numResults=15&rankBy=10001

          If helps mark
          • 2. Re: In OBI 11G  OracleBIServerCom~ is Down
            998980
            Are you using linux box? Try starting using opmnctl instead of enterprise manager. See steps below:

            http://obiee911.blogspot.com/2013/01/starting-obiee-11g-services.html
            • 3. Re: In OBI 11G  OracleBIServerCom~ is Down
              966854
              I am using obiee 11.1.1.6 in windows 7 Premium when i am starting services in command prompt it is showing error message failed to start the process after the maximum retry limit and coreaplication_obis1 status down.
              • 4. Re: In OBI 11G  OracleBIServerCom~ is Down
                Satya Ranki Reddy
                Hi,

                Please refer the below threads.

                failed to start a managed process after the maximum retry limit

                regarding the coreapplication_obips1  service OBIEE 11g

                https://kr.forums.oracle.com/forums/thread.jspa?threadID=1553553&start=15&tstart=0


                Thanks,
                Satya
                • 5. Re: In OBI 11G  OracleBIServerCom~ is Down
                  966854
                  i cheked all the above links my database connection and every thing fine but still i am facing same error

                  --------------------------------------------------------------+--------
                  ias-component | process-type | pid | status
                  --------------------------------------------------------------+--------
                  coreapplication_obiccs1 | OracleBIClusterCo~ | 6360 | Alive
                  coreapplication_obisch1 | OracleBIScheduler~ | 4820 | Alive
                  coreapplication_obijh1 | OracleBIJavaHostC~ | 5830 | Alive
                  coreapplication_obips1 | OracleBIPresentat~ | 8384 | Alive
                  coreapplication_obis1 | OracleBIServerCom~ | N/A | Down

                  and showing the error massage in command prompt when i am starting the opmn services

                  Error
                  ---> Process <index=1,uid=1700598323,pid=8180>
                  failed to start a managed process after the maximum retry limit

                  log:
                  c:\11G\instances\instance1\diagognostics\logs\OracleBIServerComponent\Coreaplication_obis1\console~coreaplication_obis1~1.log

                  and in the above location log file this is the log i found
                  Oracle BI Server starting...

                  --------
                  13/03/31 23:46:08 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/03/31 23:46:16 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 10:11:53 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 10:12:40 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 10:26:04 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 10:26:37 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 12:32:52 Start process
                  --------
                  Oracle BI Server starting...

                  --------
                  13/04/02 12:33:07 Start process
                  --------
                  Oracle BI Server starting...

                  Please can any one help me or i have uninstall and re install again lease suggest me how to fix this one

                  Thanks in Advance

                  Edited by: 963851 on Apr 2, 2013 12:04 PM

                  Edited by: 963851 on Apr 2, 2013 12:04 PM
                  • 6. Re: In OBI 11G  OracleBIServerCom~ is Down
                    nk54
                    can you check nqserver log under c:\11G\instances\instance1\diagognostics\logs\OracleBIServerComponent\Coreaplication_obis1\ ... You may find some additional information.. Also look under OPMN logs too..
                    • 7. Re: In OBI 11G  OracleBIServerCom~ is Down
                      Yogi1729
                      Hi,
                      please check weather obiee managed server is down or up. please check the all the obiee components once in the overview page. or else expand the all the componenets in the lefpane of the EM and see that services which are not running. try to restart the service by right click on that controls-> start option.

                      hope this will help for you.

                      Thanks,
                      Yogi.