1 2 Previous Next 17 Replies Latest reply: May 6, 2013 6:31 AM by SatyaVenkat RSS

    How to handle forgotpasswords

    SatyaVenkat
      Hi all,


      How to handle forgot passwords in the ATG applications.

      Regards,
      Satya.
        • 1. Re: How to handle forgotpasswords
          Nitin Khare
          You can use OOB component /atg/userprofiling/ForgotPasswordHandler to handle forgot password. Go through its documentation here:

          http://docs.oracle.com/cd/E35318_02/Platform.10-1-1/ATGPersProgGuide/html/s0507handlingforgottenpasswords01.html

          If you have CRS setup then you can see forgot password handling in action using ForgotPasswordHandler. Hope this helps to get you started.
          • 2. Re: How to handle forgotpasswords
            SatyaVenkat
            Hi ,

            I did all the configurations as follows.


            /config/atg/userprofiling/ForgotPasswordEmailInfo.properties
            ----------------------------------------
            $class=atg.userprofiling.email.TemplateEmailInfoImpl
            templateURL=forgot_password_email.jsp
            contentProcessor=/atg/userprofiling/email/HtmlContentProcessor
            # Get message subject and addressing information from the template
            fillFromTemplate=true
            # email subject and sender address.
            messageSubject=Requested Password
            messageFrom=<username>@gmail.com
            loggingDebug=true


            /config/atg/userprofiling/ForgotPasswordHandler.properties
            ---------------------------------------------------------------------------------
            $class=atg.userprofiling.ForgotPasswordHandler

            templateEmailSender=/atg/userprofiling/email/TemplateEmailSender
            profileTools=/atg/userprofiling/ProfileTools
            templateEmailInfo=/atg/userprofiling/ForgotPasswordEmailInfo
            loggingdebug=true


            /config/atg/dynamo/service/SMTPEmail.properties
            ---------------------------------------------------------
            # /atg/dynamo/service/SMTPEmail
            #Wed Feb 01 14:45:23 CST 2012
            defaultFrom=<username>@gmail.com
            loggingDebug=true
            emailHandlerHostName=smtpcorp.com
            emailHandlerPort=2525
            username=<usename>
            password=<password>


            forgotPassword.jsp
            --------------------------------------
            In this form i entered value for login filed (i.e,email) and trying to submit,but it's giving the form exception like , *"No Profile found"*.

            But actually that email was registered.

            Regards,
            Satya.
            • 3. Re: How to handle forgotpasswords
              RMishra
              Also make sure you have:
              TemplateEmailSender:
              $class=atg.userprofiling.email.TemplateEmailSender
              siteHttpServerName=......
              siteHttpServerPort=........
              contextPathPrefix=/MyModulecontectname

              In /config/atg/userprofiling/ForgotPasswordHandler.properties add:
              newPasswordParam=newpassword
              In this form i entered value for login filed (i.e,email) and trying to submit,but it's giving the form exception like , "No Profile found".
              I am not getting clearly that you want to say.
              What you need to do is that you will click a link "forget password" that will redirect to another page like forgerpassword.jsp like below:
              {code
              forgerpassword.jsp:
              <dsp:form action="forgetpassword.jsp" method="post">
              ..............
              <dsp:droplet name="ErrorMessageForEach">
                   <dsp:oparam name="output">
                        <b><dsp:valueof param="message" /></b>
                   </dsp:oparam>
              </dsp:droplet>
              Enter Email<dsp:input type="text" bean="ForgotPasswordHandler.value.email" required="true" name="aaaaa"/>
              <dsp:input bean="ForgotPasswordHandler.forgotPassword" type="submit" value="submit"/>
              <dsp:input bean="ForgotPasswordHandler.forgotPasswordSuccessURL" type="hidden" value="emailSent.jsp"/>
              <dsp:input bean="ForgotPasswordHandler.forgotPasswordErrorURL" type="hidden" value="forgetpassword.jsp" />
              </dsp:form>
              -RMishra                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
              • 4. Re: How to handle forgotpasswords
                SatyaVenkat
                Hi RMishra,

                I added the same ,but still it's giving " NO PROFILE FOUND" form exception.

                TemplateEmailSender:
                $class=atg.userprofiling.email.TemplateEmailSender
                siteHttpServerName=......
                siteHttpServerPort=........
                contextPathPrefix=/MyModulecontectname

                In /config/atg/userprofiling/ForgotPasswordHandler.properties add:
                newPasswordParam=newpassword


                Please tell me any other config is required.

                Regards,
                Satya.
                • 5. Re: How to handle forgotpasswords
                  RMishra
                  To make sure if profile is available or not, open dyn/admin-->Component Browser-->/atg/userprofiling/Profile, if it is showing found then open dyn/admin-->Component Browser-->/atg/userprofiling/ProfileTools--> check profilePath property=/atg/userprofiling/Profile?
                  Also can you share logs here?

                  -RMishra
                  • 6. Re: How to handle forgotpasswords
                    SatyaVenkat
                    Hi RMishra ,

                    I am not able to see Profile in this path-->dyn/admin-->Component Browser-->/atg/userprofiling/,and i am able to see PrifileTools.
                    In ProfileTools the value for profilePath is pointing to "/atg/userprofiling/Profille" only.


                    And regarding ForgotPasswordFormHandler,no logs are displaying on the console.

                    One thing is I am new to ATG framework,and i am a fresh postgraduate.I am in learning stage.

                    can you please help me in the same.

                    Regards,
                    Satya.
                    • 7. Re: How to handle forgotpasswords
                      SatyaVenkat
                      still not able to resolve the errors.
                      • 8. Re: How to handle forgotpasswords
                        RMishra
                        I am not able to see Profile in this path-->dyn/admin-->Component Browser-->/atg/userprofiling/
                        Profile is session-scoped component so you need to write whole component path. From Component Browser-->/atg/userprofiling/Profile
                        And regarding ForgotPasswordFormHandler,no logs are displaying on the console.
                        add components like /atg/userprofiling/ProfileTools.properties, \atg\userprofiling\ForgotPasswordHandler.properties in your modules if you already do not have and add
                        loggingDebug=true then you will be able to see log in console.

                        -RMishra
                        • 9. Re: How to handle forgotpasswords
                          SatyaVenkat
                          Hi Mishra,

                          Now profile is identifying.
                          now my question is,i am not getting the response mail.

                          Here is the LOG i am getting.
                          --------------------------------------------

                          16:14:00,463 INFO [STDOUT] DEBUG: setDebug: JavaMail version 1.4ea
                          16:14:00,469 INFO [STDOUT] DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
                          16:14:00,516 INFO [SMTPEmail] DEBUG Attempting to open a connection...
                          16:14:00,516 INFO [STDOUT] DEBUG SMTP: useEhlo true, useAuth false
                          16:14:00,518 INFO [STDOUT] DEBUG SMTP: trying to connect to host "smtpcorp.com", port 8025, isSSL false
                          16:14:03,729 INFO [STDOUT] 220 smtpcorp.com ESMTP Exim 4.72 Wed, 24 Apr 2013 10:44:01 +0000
                          16:14:03,730 INFO [STDOUT] DEBUG SMTP: connected to host "smtpcorp.com", port: 8025
                          16:14:03,744 INFO [STDOUT] EHLO SandeepKandari
                          16:14:04,014 INFO [STDOUT] 250-smtpcorp.com Hello SandeepKandari [202.65.129.244]
                          250-SIZE 52428800
                          250-PIPELINING
                          250-AUTH CRAM-MD5 PLAIN LOGIN
                          250-STARTTLS
                          250 HELP
                          16:14:04,015 INFO [STDOUT] DEBUG SMTP: Found extension "SIZE", arg "52428800"
                          16:14:04,015 INFO [STDOUT] DEBUG SMTP: Found extension "PIPELINING", arg ""
                          16:14:04,015 INFO [STDOUT] DEBUG SMTP: Found extension "AUTH", arg "CRAM-MD5 PLAIN LOGIN"
                          16:14:04,016 INFO [STDOUT] DEBUG SMTP: Found extension "STARTTLS", arg ""
                          16:14:04,016 INFO [STDOUT] DEBUG SMTP: Found extension "HELP", arg ""
                          16:14:04,016 INFO [STDOUT] NOOP
                          16:14:04,286 INFO [STDOUT] 250 OK
                          16:14:04,288 INFO [STDOUT] NOOP
                          16:14:04,560 INFO [STDOUT] 250 OK
                          16:14:04,562 INFO [STDOUT] NOOP
                          16:14:04,831 INFO [STDOUT] 250 OK
                          16:14:04,831 INFO [STDOUT] QUIT
                          16:14:05,100 INFO [STDOUT] 221 smtpcorp.com closing connection
                          ---------------------------------------------------------------------------------------------------------

                          Please let me know what's the problem.

                          Regards,
                          Satya.
                          • 10. Re: How to handle forgotpasswords
                            RMishra
                            Can you share TemplateEmailSender.properties configuration?
                            16:14:03,744 INFO [STDOUT] EHLO SandeepKandari
                            16:14:04,014 INFO [STDOUT] 250-smtpcorp.com Hello SandeepKandari [202.65.129.244]>
                            Also have a look from where SandeepKandari and Hello SandeepKandari message are comming.

                            -RMishra
                            • 11. Re: How to handle forgotpasswords
                              SatyaVenkat
                              Hi ,

                              Here is the property file.

                              TemplateEmailSender.properties
                              ----------------------------------------------
                              $class=atg.userprofiling.email.TemplateEmailSender
                              $scope=global

                              siteHttpServerName=localhost
                              siteHttpServerPort=8080

                              contextPathPrefix=/ClothingStore

                              loggingdebug=true
                              loggingInfo=true
                              -----------------------------------

                              SandeepKandari is a name of the Computer.


                              Regards,
                              Satya.
                              • 12. Re: How to handle forgotpasswords
                                RMishra
                                >
                                TemplateEmailSender:
                                $class=atg.userprofiling.email.TemplateEmailSender
                                $scope=global

                                siteHttpServerName=localhost
                                siteHttpServerPort=8080

                                contextPathPrefix=/ClothingStore

                                loggingdebug=true
                                loggingInfo=true>
                                change loggingdebug as loggingDebug
                                loggingDebug=true
                                Alternatively after starting server make check if loggingDebug property is true or not in dyn/admin-->Component Browser-->/atg/userprofiling/email/TemplateEmailSender and other related component. you can change it from here also and It'll work still server is running

                                >
                                /config/atg/userprofiling/ForgotPasswordEmailInfo.properties
                                $class=atg.userprofiling.email.TemplateEmailInfoImpl
                                templateURL=forgot_password_email.jsp
                                contentProcessor=/atg/userprofiling/email/HtmlContentProcessor
                                # Get message subject and addressing information from the template
                                fillFromTemplate=true
                                # email subject and sender address.
                                messageSubject=Requested Password
                                messageFrom=<username>@gmail.com
                                loggingDebug=true
                                >
                                templateURL=forgot_password_email.jsp [here put whole path after YourModule.war directory]
                                change messageFrom=<username>@gmail.com to messageFrom^=<username>@gmail.com

                                >
                                /config/atg/userprofiling/ForgotPasswordHandler.properties
                                $class=atg.userprofiling.ForgotPasswordHandler

                                templateEmailSender=/atg/userprofiling/email/TemplateEmailSender
                                profileTools=/atg/userprofiling/ProfileTools
                                templateEmailInfo=/atg/userprofiling/ForgotPasswordEmailInfo
                                loggingdebug=true
                                >
                                add $scope=request
                                change loggingdebug=true to loggingDebug=true
                                add newPasswordParam=newpassword
                                /config/atg/dynamo/service/SMTPEmail.properties
                                # /atg/dynamo/service/SMTPEmail
                                #Wed Feb 01 14:45:23 CST 2012
                                defaultFrom=<username>@gmail.com
                                loggingDebug=true
                                emailHandlerHostName=smtpcorp.com
                                emailHandlerPort=2525
                                username=<usename>
                                password=<password>
                                >
                                I am using emailHandlerPort=25 in place of emailHandlerPort=2525
                                can you change emailHandlerPort=2525 to emailHandlerPort=25 to check it

                                Please check make changes and let us know console output.

                                -RMishra

                                Edited by: RMishra on Apr 26, 2013 1:38 PM

                                Edited by: RMishra on Apr 26, 2013 1:42 PM
                                • 13. Re: How to handle forgotpasswords
                                  SatyaVenkat
                                  Hi ,


                                  I did all the configurations as follows.


                                  /atg/userprofiling/email/TemplateEmailSender.properties
                                  -----------------------
                                  $class=atg.userprofiling.email.TemplateEmailSender
                                  $scope=global

                                  siteHttpServerName=localhost
                                  siteHttpServerPort=8080

                                  contextPathPrefix=/ClothingStore

                                  loggingDebug=true
                                  loggingInfo=true
                                  ------------------------------


                                  /atg/userprofiling/ForgotPasswordEmailInfo.properties
                                  ---------------------------------
                                  $class=atg.userprofiling.email.TemplateEmailInfoImpl
                                  $scope=request

                                  templateURL=/emailtemplates/forget_password_email.jsp
                                  contentProcessor=/atg/userprofiling/email/HtmlContentProcessor

                                  # Get message subject and addressing information from the template
                                  fillFromTemplate=true

                                  # email subject and sender address.

                                  messageSubject=Requested Password
                                  messageFrom^=/atg/dynamo/service/SMTPEmail.defaultFrom

                                  loggingDebug=true
                                  loggingInfo=true
                                  --------------------------


                                  /atg/userprofiling/ForgotPasswordHandler.properties
                                  ----------------------------------------
                                  $class=atg.userprofiling.ForgotPasswordHandler
                                  $scope=request

                                  templateEmailSender=/atg/userprofiling/email/TemplateEmailSender
                                  profileTools=/atg/userprofiling/ProfileTools
                                  templateEmailInfo=/atg/userprofiling/ForgotPasswordEmailInfo

                                  newPasswordParam=newpassword
                                  loggingDebug=true
                                  loggingInfo=true
                                  ------------------------------------

                                  /atg/dynamo/service/SMTPEmail.properties
                                  ------------------------
                                  # /atg/dynamo/service/SMTPEmail
                                  #Wed Feb 01 14:45:23 CST 2012

                                  emailHandlerHostName=smtpcorp.com
                                  emailHandlerPort=2525

                                  defaultFrom=*****@gmail.com
                                  username=*****
                                  password=******

                                  loggingDebug=true
                                  loggingInfo=true



                                  /store.war/emailtemplates/forget_password_email.jsp
                                  ----------------------------

                                  <tr>
                                                           <td>Username:</td>
                                                           <td><dsp:valueof bean="Profile.email" />
                                                           </td>
                                                      </tr>
                                                      <tr>
                                                           <td>Password:</td>
                                                           <td><dsp:valueof param="newpassword" /></td>
                                                      </tr>
                                  --------------------------------



                                  /store.war/forgotPassword.jsp
                                  ---------------------------
                                  <%@ page language="java" contentType="text/html; charset=UTF-8"
                                       pageEncoding="UTF-8"%>
                                  <%@ taglib uri="http://www.atg.com/taglibs/daf/dspjspTaglib1_0"
                                       prefix="dsp"%>

                                  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
                                  <html xmlns="http://www.w3.org/1999/xhtml">
                                  <head>
                                  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
                                  <link href="styles/layout.css" rel="stylesheet" type="text/css"
                                       media="all" />
                                  <link href="styles/base.css" rel="stylesheet" type="text/css"
                                       media="all" />
                                  <link href="styles/content.css" rel="stylesheet" type="text/css"
                                       media="all" />
                                  <link href="styles/jquery_ui.css" rel="stylesheet" type="text/css"
                                       media="all" />
                                  <title>demo</title>
                                  </head>
                                  <dsp:page>
                                       <body>

                                            <div id="wrap" class="clear-block">
                                                 <div id="header"><jsp:include page="header.jsp" /></div>
                                                 <h3>log in</h3>

                                                 <div class="login">
                                                      <div class="text">Please enter your registered login email</div>
                                                      <dsp:importbean bean="/atg/userprofiling/ProfileFormHandler" />
                                                      <dsp:importbean bean="/atg/userprofiling/ProfileErrorMessageForEach" />
                                                      <dsp:importbean bean="/atg/dynamo/droplet/ErrorMessageForEach" />
                                                      <dsp:importbean bean="/atg/dynamo/droplet/Switch" />
                                                      <dsp:importbean bean="/atg/dynamo/droplet/ForEach" />
                                                      <dsp:importbean bean="/atg/userprofiling/ForgotPasswordHandler" />
                                                      <dsp:form action="forgotPassword.jsp" method="post">

                                                           <dsp:input bean="ForgotPasswordHandler.forgotPasswordErrorURL"
                                                                type="hidden" value="forgotPassword.jsp" />
                                                           <dsp:input bean="ForgotPasswordHandler.forgotPasswordSuccessURL"
                                                                type="hidden" value="login.jsp" />

                                                           <dsp:setvalue bean="ProfileFormHandler.clear" value="" />
                                                           <dsp:droplet name="Switch">
                                                                <dsp:param bean="ForgotPasswordHandler.formError" name="value" />
                                                                <dsp:oparam name="true">
                                                                     <ul>
                                                                          <dsp:droplet name="ErrorMessageForEach">
                                                                               <dsp:param bean="ForgotPasswordHandler.formExceptions"
                                                                                    name="exceptions" />
                                                                               <dsp:oparam name="output">
                                                                                    <font color="red">
                                                                                         <li><dsp:valueof param="message" /></li>
                                                                                    </font>
                                                                               </dsp:oparam>
                                                                          </dsp:droplet>
                                                                     </ul>
                                                                </dsp:oparam>
                                                           </dsp:droplet>



                                                           <table>
                                                                <!-- <tfoot>
                                                                     <tr>
                                                                          <td> </td>
                                                                          <td><span>log in</span></td>
                                                                     </tr>
                                                                </tfoot>-->
                                                                <tbody>
                                                                     <tr>
                                                                          <td>Email:</td>
                                                                          <td><dsp:input type="text"
                                                                                    bean="ForgotPasswordHandler.value.email" maxlength="30" size="30"
                                                                                    required="true" name="email" id="email"/></td>
                                                                     </tr>

                                                                     <tr>
                                                                          <td colspan="1" align="center"><dsp:input type="submit"
                                                                                    bean="ForgotPasswordHandler.forgotPassword" value="Submit" /></td>
                                                                     </tr>
                                                                </tbody>

                                                           </table>
                                                      </dsp:form>
                                                 </div>

                                                 <div id="footer"><jsp:include page="footer.jsp" /></div>
                                            </div>
                                       </body>
                                  </dsp:page>
                                  </html>
                                  ----------------------------------



                                  Here is the LOG i am getting.
                                  ---------------------
                                  18:50:08,007 INFO [TemplateEmailSender] DEBUG sendEmailMessage invoked.
                                  18:50:08,099 INFO [TemplateEmailSender] DEBUG registered email request EmailRequest[atg.userprofiling.email.TemplateEmailInfoImpl@65a32517(mailingId=null, messageSubject=Requested Password)] with synchronization EmailSynchronization[TransactionImple < ac, BasicAction: a0101a7:c205:517a7d67:8
                                  18:50:08,101 INFO  [ForgotPasswordHandler] DEBUG success - redirecting to: login.jsp
                                  18:50:08,203 INFO [TemplateEmailSender] DEBUG email synchronization EmailSynchronization[TransactionImple < ac, BasicAction: a0101a7:c205:517a7d67:899 status: ActionStatus.COMMITTED >] queueing email requests
                                  18:50:08,204 INFO [TemplateEmailSender] DEBUG queued email request EmailRequest[atg.userprofiling.email.TemplateEmailInfoImpl@65a32517(mailingId=null, messageSubject=Requested Password)] Queue size = 1
                                  18:50:08,207 INFO [TemplateEmailSender] DEBUG de-queued email request EmailRequest[atg.userprofiling.email.TemplateEmailInfoImpl@65a32517(mailingId=null, messageSubject=Requested Password)] Queue size = 0
                                  18:50:08,668 INFO [TemplateEmailSender] DEBUG created session atg.servlet.sessiontracking.GenericHttpSession@139c78b9 with id 261B3D78F2D56F68239C8DCA7191FA13 parent session id = 261B3D78F2D56F68239C8DCA7191FA13, cookieString = JSESSIONID=261B3D78F2D56F68239C8DCA7191FA13
                                  18:50:08,712 INFO [TemplateEmailSender] DEBUG Unable to send email to recipient: user:170000. Email status is set to invalid
                                  18:50:08,712 INFO [TemplateEmailSender] DEBUG doSendEmailMessage: numMessages = 1
                                  18:50:08,988 INFO [STDOUT] DEBUG: setDebug: JavaMail version 1.4ea
                                  18:50:08,995 INFO [STDOUT] DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
                                  18:50:09,048 INFO [SMTPEmail] DEBUG Attempting to open a connection...
                                  18:50:09,049 INFO [STDOUT] DEBUG SMTP: useEhlo true, useAuth false
                                  18:50:09,049 INFO [STDOUT] DEBUG SMTP: trying to connect to host "smtpcorp.com", port 2525, isSSL false
                                  18:50:11,102 INFO [STDOUT] 220 smtpcorp.com ESMTP Exim 4.72 Fri, 26 Apr 2013 13:20:08 +0000
                                  18:50:11,102 INFO [STDOUT] DEBUG SMTP: connected to host "smtpcorp.com", port: 2525
                                  18:50:11,122 INFO [STDOUT] EHLO ******
                                  18:50:11,391 INFO [STDOUT] 250-smtpcorp.com Hello *******[*********]
                                  250-SIZE 52428800
                                  250-PIPELINING
                                  250-AUTH CRAM-MD5 PLAIN LOGIN
                                  250-STARTTLS
                                  250 HELP
                                  18:50:11,391 INFO [STDOUT] DEBUG SMTP: Found extension "SIZE", arg "52428800"
                                  18:50:11,391 INFO [STDOUT] DEBUG SMTP: Found extension "PIPELINING", arg ""
                                  18:50:11,392 INFO [STDOUT] DEBUG SMTP: Found extension "AUTH", arg "CRAM-MD5 PLAIN LOGIN"
                                  18:50:11,392 INFO [STDOUT] DEBUG SMTP: Found extension "STARTTLS", arg ""
                                  18:50:11,392 INFO [STDOUT] DEBUG SMTP: Found extension "HELP", arg ""
                                  18:50:11,392 INFO [STDOUT] NOOP
                                  18:50:11,659 INFO [STDOUT] 250 OK
                                  18:50:11,661 INFO [STDOUT] NOOP
                                  18:50:11,929 INFO [STDOUT] 250 OK
                                  *18:50:11,932 INFO [TemplateEmailSender] DEBUG Caught exception, presumably thrown because not implemented: CONTAINER:atg.userprofiling.email.TemplateEmailException: Error setting the value of property numSkipped for mailing null; SOURCE:atg.repository.RepositoryException: Ids cannot be null*
                                  18:50:11,933 INFO [STDOUT] NOOP
                                  18:50:12,198 INFO [STDOUT] 250 OK
                                  18:50:12,199 INFO [STDOUT] QUIT
                                  18:50:12,464 INFO [STDOUT] 221 smtpcorp.com closing connection
                                  -----------------------------
                                  Can you please let me know what's that exception.

                                  you are asking to change emailHandlerPort to 25 ,
                                  here i am using SMTP2GO ,they specified in their site use the PORT 2525 or 8025 etc. only.
                                  That's the reason i am using 2525 or 8025.
                                  anyhow it is connecting to smtpcorp,
                                  *18:50:11,102 INFO [STDOUT] DEBUG SMTP: connected to host "smtpcorp.com", port: 2525*

                                  Regards,
                                  Satya.

                                  Edited by: SatyaVenkat on May 15, 2013 4:21 AM

                                  Edited by: SatyaVenkat on May 15, 2013 4:23 AM
                                  • 14. Re: How to handle forgotpasswords
                                    RMishra
                                    18:50:11,932 INFO [TemplateEmailSender] DEBUG Caught exception, presumably thrown because not implemented: CONTAINER:atg.userprofiling.email.TemplateEmailException: Error setting the value of property numSkipped for mailing null; SOURCE:atg.repository.RepositoryException: Ids cannot be null
                                    Now you are very close to get solution. When any time sending email get failed then emailStatus property of Profile automatically set to invalid
                                    Just open ACC-->People and Organization-->Users-->click to list users-->click on user to whome email id you are sending email-->change Email Status to valid [options are *Unknown* , *valid* , *invalid* ]--->save it and then try again.

                                    Hope you get solution.

                                    -RMishra

                                    Edited by: RMishra on Apr 26, 2013 8:03 PM
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