3 Replies Latest reply: Apr 11, 2013 6:16 AM by pt_user1 RSS

    OracleBISchedulerComponent Down

    pt_user1
      Hi,
      I encountered the following error.
      I tried to start the services through opmnctl startall. Everything is up and running, except BI Scheduler. I checked out the log file.It is showing me the following.
      Unable to analyze what went wrong.

      [Util Logger] Exception occurred:
           Severity:3
           Type:PKN3saw9ExceptionE
           File:/net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webcomm/x509credentialstore.cpp
           Line:1043
           Message:Assertion failure: !vConfigs.empty() at line 1043 of /net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webcomm/x509credentialstore.cpp
      [Util Logger] Exception occurred:
           Severity:5
           Type:PKN3saw9ExceptionE
           File:/net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webcomm/x509credentialstore.cpp
           Line:1043
           Message:Assertion failure: !vConfigs.empty() at line 1043 of /net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webcomm/x509credentialstore.cpp
      [Util Logger] Exception occurred:
           Severity:3
           Type:PKN3saw9ExceptionE
           File:/net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webbedrock/handle.cpp
           Line:21
           Message:Invalid Handle Of 'PKN3saw6crypto15CredentialStoreE' Exception [Util Logger] Exception occurred:
           Severity:5
           Type:PKN3saw9ExceptionE
           File:/net/adcnas420/export/ifarm_base/ifarm_views/aime_bifndn_125092/bifndn/analytics_web/main/project/webbedrock/handle.cpp
           Line:21
           Message:Invalid Handle Of 'PKN3saw6crypto15CredentialStoreE' Exception Scheduler service started.
      Scheduler service stopped.

      Thanks.
        • 1. Re: OracleBISchedulerComponent Down
          Roy O'Toole
          Sorry for the stupid question, but have you configured the sceduler through Enterprise Manager?
          • 2. Re: OracleBISchedulerComponent Down
            1002482
            Try the following

            1) Check errors if any at

            Business Intelligence >> coreapplication >> Diagnostics >> Log Messages >> Most Recent Errors .

            For the similar issue, I saw following error under Diagnostics

            *[nQSError: 17014] Could not connect to Oracle database.*

            2) Verify and / or configure Scheduler  through Enterprise Manager

            If scheduler is not already configured or if you feel its not properly confiugred then you can click on "Lock and Edit Configuration" and edit scheduler configuration settings.

            Go to Business Intelligence >> coreapplication >> Deployment >> Scheduler to edit Scheduler configuration

            Example settings

            Database     : Oracle 11g
            Call Interface : OCI 10g R1/R2
            Data Source     : (DESCRIPTION = (ADDRESS = (PROTOCOL=tcp)(HOST=<enter database server IP>)(PORT=1521)) (CONNECT_DATA = (SERVICE_NAME=<database name>)) )
            Username     : dev_biplatform
            Password     : <enter password>
            Confirm Password : <confirm password>

            3) Once all configuration settings are verified or correct entries are keyed , click on "Apply" and then "Activate Changes"

            4) Once changes are Activated go to Business Intelligence >> coreapplication >> Overview >> Manage System and click on "Start"
            It will ask for : Are you sure you want to start all BI components? , then click on yes ... If all goes fine then Scheduler service will be started without any problem.
            • 3. Re: OracleBISchedulerComponent Down
              pt_user1
              Thanks.. it is working fine now :)