9 Replies Latest reply: May 20, 2013 3:54 PM by humberto.sh1 RSS

    PO approval from e-mail notifications

    user1983888
      Hi All,

      We have implemented Oracle EBS 11.5.10.2 on Windows (Financials and SCM).

      Managers who are responsible for approving POs, want to approve the POs from their e-mails notifications.

      I want to know how to implement this though I know this is possible. I have configured Java Workflow Notification Mailer and Test Mails are going, but want to know how to configure PO approval.

      Do I need to follow the steps given in:

      http://oraclemaniac.com/2012/08/14/enable-po-approval-process-to-send-po-in-pdf-format-via-email/

      Regards,
      Thiru
        • 1. Re: PO approval from e-mail notifications
          yoonas
          Hi,

          >
          want to know how to implement this though I know this is possible. I have configured Java Workflow Notification Mailer and Test Mails are going, but want to know how to configure PO approval.
          >

          See below docs for purchasing approval process setup and diagnosing
          Purchasing Setup of Approval Hierarchies [ID 134947.1]

          http://erpschools.com/articles/position-based-approval-hierarchy-in-purchasing

          How to Diagnose Purchasing Document Approval Routing [ID 603232.1]
          R12.0.6+ : Purchasing User Approval Setup Test [ID 732184.1]
          Workflow Java Mailer & Notifications FAQ [ID 562551.1]
          Troubleshooting Inbound & Outbound Email Notifications [ID 1184846.1]

          Regards
          Yoonas
          • 2. Re: PO approval from e-mail notifications
            user1983888
            Thanks. Now the notifications are sent my mails for approval. There is APPROVE FORWARD buttons(links) at the end but when we click it opens the outlook.

            Please let me know if any additional configuration has to be done.

            Regards,
            Thiru
            • 3. Re: PO approval from e-mail notifications
              EBSDBA
              user1983888 wrote:
              Thanks. Now the notifications are sent my mails for approval. There is APPROVE FORWARD buttons(links) at the end but when we click it opens the outlook.

              Please let me know if any additional configuration has to be done.

              Regards,
              Thiru
              Hi there are two types of configurations to handle notifications.

              1. Outbound configuration: Responsible for sending notifications out.
              2. Inbound configuration: Responsible for reading and taking necessary action after receiving notification.

              What you have already done is outbound (sending e-mails). Now you need to configure Inbound.


              Please see Notification mailer in section
              Once it opens in outlook, make sure it has the "NID (Notification id)" at the bottom and send it to the inbound e-mail you have configured in notification mailer.

              Workflow Java Mailer FAQ [Document 562551.1]
              Configuring the Oracle Workflow 2.6/11i.OWF.H Java-based Notification Mailer with Oracle Applications 11i [Document 268085.1]
              How To Configure The Workflow Java Mailer Without An IMAP Account (Assumes No Inbound Processing) [Document 268274.1]
              How Does One Configure Oracle Applications Workflow Notification Mailer And Where Is The Documentation To Do That? (Doc ID 1051562.1)


              Thanks
              • 4. Re: PO approval from e-mail notifications
                user1983888
                Thanks , I will try this and update the Forums.
                • 5. Re: PO approval from e-mail notifications
                  user1983888
                  Hi,

                  Using OAM , when I configure Inbound EMail Account (IMAP) and when I click the check box for " Allow notification response by email", and click APPLY button, I get this message
                  "Unable to make a network connection".

                  Does the Exchange Mail server admin need to do something to make it work?

                  Regards,
                  Thiru
                  • 6. Re: PO approval from e-mail notifications
                    EBSDBA
                    Hi,

                    Yes you need to create an e-mail id and create few other folders, make sure ports are open etc..

                    All those details can be found in the documents we mentioned above.

                    Thanks
                    • 7. Re: PO approval from e-mail notifications
                      user1983888
                      Ok and Thanks. I will go thru those Notes.
                      • 8. Re: PO approval from e-mail notifications
                        user1983888
                        Hi,

                        After configuring inbound , we were able to get mails for approval and also Approval is happening using e-mail. Thanks.

                        But the Fwd and Reject using e-mail does not seem to work. After the e-mail is forwarded , the forwarded mail does not have the Approval links.

                        Is there anything else we need to do?

                        Rgds,
                        Thiru
                        • 9. Re: PO approval from e-mail notifications
                          humberto.sh1
                          Can you tell us please how to configurate you notification mailer, because i receive the email notification outlook, but when i submit the approval button not happen anything