3 Replies Latest reply: Apr 24, 2013 9:58 AM by clcarter RSS

    XE Installation error

    1004971
      I'm trying to install XE but i receive this error: opiino: Attach failed due to ORA-12638

      Can you help me?
      Thanks

      Filippo

      One of the trc file says
      "Dump file c:\oraclexe\app\oracle\product\11.2.0\server\rdbms\trace\xe_ora_1240.trc
      Tue Apr 23 18:19:37 2013
      ORACLE V11.2.0.2.0 - Production vsnsta=0
      vsnsql=16 vsnxtr=3
      Oracle Database 11g Express Edition Release 11.2.0.2.0 - Production
      Windows NT Version V6.0 Service Pack 2
      CPU : 2 - type 586, 2 Physical Cores
      Process Affinity : 0x0x00000000
      Memory (Avail/Total): Ph:3033M/4095M, Ph+PgF:6859M/8451M, VA:1807M/2047M
      VM name : VMWare Version (6)

      Instance name: xe

      Redo thread mounted by this instance: 0 <none>

      Oracle process number: 0

      Windows thread id: 1240, image: ORACLE.EXE (SHAD)



      *** 2013-04-23 18:19:37.540

      opiino: Attach failed due to ORA-12638 "
        • 1. Re: XE Installation error
          clcarter
          Quoting from the error message docs ...
          ORA-12638: Credential retrieval failed
              Cause: The authentication service failed to retrieve the credentials of a user.
              Action: Enable tracing to determine the exact error.
          What step was in progress?

          Which OS? XP pro, Win7 Pro, Server 2003, or Server 2008? Not x64?

          http://docs.oracle.com/cd/E17781_01/install.112/e18803/toc.htm#CIHFEBGE

          Also see section 2.2 Permission Requirement for Installing Oracle Database XE. See the local users and groups applet via Start/Run/lusrmgr.msc and open up the Administrators group ...
          • 2. Re: XE Installation error
            1004971
            It's during setup one of the last steps. I think XE it's creating DB.
            It's a virtual machine (VM ware) with "window server 2008" 32bit
            • 3. Re: XE Installation error
              clcarter
              For Windows, check the services applet and see if the oracle services got created. There should be four or five Oracle services- only two, the OracleSerivceXE and OracleXETNSListener are relevant for an XE install.

              The Start/Run/services.msc shortcut still works for server 2008.

              And verify that in the Start/Run window dialog box shows "This task will be created with administrative privileges". If you're not seeing that, refer back to the XE install guide for Windows.

              For a failed install, follow the deinstall steps to remove all installer bits, double check your membership in the local administrators group (Start/Run/lusrmgr.msc) left pane click Groups, right pane right click Administrators, select Properties.

              And run the install program with a right click/Run as Administrator, with the later versions of Windows the admin group membership does not mean a Run as Admin... role is active, unless specifically ... specified.