1 2 3 Previous Next 42 Replies Latest reply: May 3, 2013 11:13 AM by user11952526 Go to original post RSS
      • 15. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
        user11952526
        Hi Hussein,

        I am planning to install American English language only on OEL-5.6. FYI I have installed OEL-5.6 32-bit(x86) in American English.
        I will go through the docs and update you.

        Could you please update me, normally for installation of EBS 11i in American English language which character set we are supposed to select. Default character set : US7ASCII should be okay, am I correct ???

        I will change the stage directory path as you suggested (/u01/stage11i)

        Thanks.
        • 16. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
          Hussein Sawwan-Oracle
          user11952526 wrote:
          Hi Hussein,

          I am planning to install American English language only on OEL-5.6. FYI I have installed OEL-5.6 32-bit(x86) in American English.
          I will go through the docs and update you.

          Could you please update me, normally for installation of EBS 11i in American English language which character set we are supposed to select. Default character set : US7ASCII should be okay, am I correct ???
          Correct -- This is already mentioned in the docs referenced in my previous reply.

          Thanks,
          Hussein
          • 17. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
            user11952526
            Hi Hussein,

            As per the doc [ID 62421.1] & [ID 333785.1], I have selected the character set UTF8, but it errored out when installation process was STEP 4 of 5.
            From Appltop logfile...

            ----------------------------------------------------------------------------------------------------------------------
            [ s_reptname ]
            Action : translate
            Change reason : Setting it to correct value
            Expected value : Oracle Reports Server [Rep60_PRD1_linux1]
            Found value : OracleReportServer-Rep60_PRD1
            New value : OracleReportServer-Rep60_PRD1
            Check Condition : Unconditional
            INFO : Customer has the new value already in place - skipping

            [ s_tnsname ]
            Action : translate
            Change reason : Revert back the windows specific setting
            Expected value : OraclePRD1Ora806_%s_tools_homenum%TNSListener80APPS_PRD1
            Found value : OracleTNSListener80APPS_PRD1_linux1
            New value : OracleTNSListener80APPS_PRD1_linux1
            Check Condition : Unconditional
            INFO : Customer has the new value already in place - skipping

            [ s_adjriopts ]
            Action : translate
            Change reason : Setting it to recommended value
            Expected value : -mx256m
            Found value : -mx512m
            New value : -mx512m
            Check Condition : Unconditional
            INFO : Customer has the new value already in place - skipping

            [ s_maxclients ]
            Action : translate
            Change reason : Setting it to recommended value
            Expected value : 150
            Found value : 1024
            New value : 512
            Check Condition : Unconditional
            INFO : Customer specified value - skipping

            [ s_oxtainpool_size ]
            Action : translate
            Change reason : Setting it to recommended value
            Expected value : 5
            Found value : 1
            New value : 1
            Check Condition : Unconditional
            INFO : Customer has the new value already in place - skipping

            [ s_outbound_threads ]
            Action : translate
            Change reason : Setting it to recommended value
            Expected value : 5
            Found value : 1
            New value : 1
            Check Condition : Unconditional
            INFO : Customer has the new value already in place - skipping

            [ s_forms_maxblocktime ]
            Action : translate
            Change reason : formservlet.properties file needs that much as minimum
            Expected value : 1
            Found value : 300000
            New value : 1000
            Check Condition : Unconditional
            INFO : Customer specified value - skipping

            [ s_adovar_classpath ]
            Action : translate
            Change reason : Needed for jarsigner class in 1.4.2 onwards
            Expected value :

            /u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/rt.jar:/u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/i18n.jar:/u01/prd1/prd1co
            mn/java/appsborg.zip:/u01/prd1/prd1comn/java/apps.zip:/u01/prd1/prd1ora/8.0.6/forms60/java:/u01/prd1/prd1comn/java
            Found value :

            /u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/tools.jar:/u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/dt.jar:/u01/prd1/prd1c
            omn/util/java/1.4/j2sdk1.4.2_04/jre/lib/charsets.jar:/u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/jre/lib/rt.jar:/u01/prd1/prd1comn/java/appsborg2.zip:/u01

            /
            prd1/prd1ora/8.0.6/forms60/java:/u01/prd1/prd1comn/java
            New value :

            /u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/rt.jar:/u01/prd1/prd1comn/util/java/1.4/j2sdk1.4.2_04/lib/i18n.jar:/u01/prd1/prd1co
            mn/util/java/1.4/j2sdk1.4.2_04/lib/tools.jar:/u01/prd1/prd1comn/java/appsborg.zip:/u01/prd1/prd1comn/java/apps.zip:/u01/prd1/prd1ora/8.0.6/forms60/java:/u01/

            p
            rd1/prd1comn/java
            Check Condition : Unconditional
            INFO : Customer specified value - skipping

            ===========================================================================
            [ Config tool : /u01/prd1/prd1appl/ad/11.5.0/bin/adchgatname.pl ]
            Command : /u01/prd1/prd1ora/iAS/Apache/perl/bin/perl -I

            /u01/prd1/prd1ora/iAS/Apache/perl/lib/5.00503:/u01/prd1/prd1ora/iAS/Apache/perl/lib/site
            perl/5.005:/u01/prd1/prd1appl/au/11.5.0/perl  /u01/prd1/prd1appl/ad/11.5.0/bin/adchgatname.pl  contextfile=/u01/prd1/prd1appl/admin/PRD1linux1.xml
            Action : execute

            SCRIPT RETURNED:

            .end std out.
            /u01/prd1/prd1ora/iAS/Apache/perl/bin/perl: error while loading shared libraries: libdb.so.3: cannot open shared object file: No such file or directory

            .end err out.


            Result : FAILED
            ===========================================================================
            AC-50207: Fatal: Failed to execute one or more of the config tools during Context Value Management
            Deactivating Context Value Management System.
            System Exit Status: 1
            ===========================================================================

            Restored the Context file in :
            /u01/prd1/prd1appl/admin/PRD1_linux1.xml

            Aborting the running of Context Value Management
            java.lang.Exception: Fatal Exception

            ----------------------------------------------------------------------------------------------------------------------

            Thanks.
            • 18. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
              Hussein Sawwan-Oracle
              Please see https://forums.oracle.com/forums/search.jspa?threadID=&q=libdb.so.3&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001

              Thanks,
              Hussein
              • 19. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                user11952526
                Hi Hussein,

                I have created link as below and able to install... Thanks!

                ln -s /usr/lib/libdb.so.2 /usr/lib/libdb.so.3

                But after installation, when I bounced and trying to startup application, got the below error...

                Note : Front end is not accessable...

                FYI...from logfile
                -------------------------------------------------------------------------------------------------------------------------------------------------------------
                # more /u01/prd1/prd1comn/admin/log/PRD1_linux1/01010017.log
                Setting service Oracle Apache Server PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adapcctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                adapcctl.sh version 115.43

                Starting Apache Web Server Listener (dedicated HTTP) ...
                Starting Apache Web Server Listener (dedicated PLSQL) ...

                adapcctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service OracleTNSListener80APPS_PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adalnctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                adalnctl.sh version

                Checking for FNDFS executable.
                Starting listener process APPS_PRD1.

                adalnctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service OracleConcMgrPRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adcmctl.sh start
                Timeout specified in context file: 1000 second(s)

                script returned:
                ****************************************************

                You are running adcmctl.sh version 115.19

                Starting concurrent manager for PRD1 ...
                Starting PRD1_0101@PRD1 Internal Concurrent Manager
                Default printer is noprint

                adcmctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service OracleFormsServer-Forms60PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adfrmctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adfrmctl.sh version 115.33

                Starting forms server for PRD1 on port 9000.

                adfrmctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service OracleReportServer-Rep60_PRD1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adrepctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adrepctl.sh version 115.26

                starting Reports Server for PRD1 on port 7000.

                adrepctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service Oracle Metrics Client PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adfmcctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adfmcctl.sh version 115.16

                Starting forms load balancing client for PRD1.

                adfmcctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service Oracle Metrics Server PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/adfmsctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running adfmsctl.sh version 115.12

                starting forms metrics server for PRD1.

                adfmsctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service Oracle Fulfillment Server PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/jtffmctl.sh start
                Timeout specified in context file: 100 second(s)

                script returned:
                ****************************************************

                You are running jtffmctl.sh version 115.16

                Validating Fulfillment patch level via /u01/prd1/prd1comn/java
                Fulfillment patch level validated.
                Starting Fulfillment Server for PRD1 on port 9300 ...

                jtffmctl.sh: exiting with status 0


                .end std out.

                .end err out.

                ****************************************************


                Setting service Oracle Discoverer services PRD1_linux1 to mode 2
                Executing service control script:
                /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/addisctl.sh start
                Timeout specified in context file: 300 second(s)

                script returned:
                ****************************************************

                addisctl.sh version 115.14

                /u01/prd1/prd1ora/8.0.6/vbroker/bin/osagent
                Started osagent.
                Osagent logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/osagent.log.
                Waiting for OAD to start...
                Started OAD.
                OAD logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/oad.log.
                Failed to start locator.
                Cannot bind to OAD. Re-starting...

                OAD is stopped
                Osagent is stopped
                Unable to stop locator. No process-id file found.
                Unable to stop gatekeeper. No process-id file found.
                Unable to stop any Discoverer Sessions. No process-id file found.
                Unable to stop any Discoverer Preference. No process-id file found.
                Unable to stop any Discoverer Collector. No process-id file found.
                /u01/prd1/prd1ora/8.0.6/vbroker/bin/osagent
                Started osagent.
                Osagent logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/osagent.log.
                Waiting for OAD to start...
                Started OAD.
                OAD logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/oad.log.
                Failed to start locator.
                Registering Discoverer Session
                Registering the Collector
                Applying preferences from file : /u01/prd1/prd1ora/8.0.6/discwb4/util/pref.txt
                Finished applying preferences

                Closing down registry..
                Registry File sync...
                Registering Discoverer Preference Repository

                addisctl.sh: exiting with status 1


                .end std out.
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM
                /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (lib
                zip.so)
                Unable to initialize threads: cannot find class java/lang/Thread
                Could not create Java VM

                .end err out.

                ****************************************************



                [Service Control Execution Report]
                The report format is:
                <Service> <Script> <Status>

                Oracle Apache Server PRD1_linux1 adapcctl.sh Started
                OracleTNSListener80APPS_PRD1_linux1 adalnctl.sh Started
                OracleConcMgrPRD1_linux1 adcmctl.sh Started
                OracleFormsServer-Forms60PRD1_linux1 adfrmctl.sh Started
                OracleReportServer-Rep60_PRD1 adrepctl.sh Started
                Oracle Metrics Client PRD1_linux1 adfmcctl.sh Started
                Oracle Metrics Server PRD1_linux1 adfmsctl.sh Started
                Oracle Fulfillment Server PRD1_linux1 jtffmctl.sh Started
                Oracle Discoverer services PRD1_linux1 addisctl.sh Failed
                Oracle Restricted Apache Server PRD1_linux1 adaprstctl.sh Disabled
                Oracle Apache Server PRD1_linux1 for PL/SQL adapcctl.sh Disabled
                Oracle TCF SocketServer PRD1_linux1 adtcfctl.sh Disabled
                Oracle ICSM PRD1_linux1 ieoicsm.sh Disabled
                Oracle iProcurement Bulk Loader PRD1_linux1 icxblkctl.sh Disabled


                ServiceControl is exiting with status 1

                -------------------------------------------------------------------------------------------------------------------------------------------------------------

                Thanks.
                • 20. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                  Hussein Sawwan-Oracle
                  The only error you get above is related to discoverer 4i which is no longer supported -- Please see the following docs for the fix.

                  addisctl.sh fails with Errors : GLIBC_2.0 not defined in file libc.so.6 [ID 383046.1]
                  Error When Trying To Start Discoverer (Addisctl.Sh) [ID 854976.1]

                  However, you should be able to access the application, so please confirm that you login to the application and you can use it.

                  Thanks,
                  Hussein
                  • 21. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                    user11952526
                    Hi Hussein,

                    As per the doc 383046.1, after setting the LD_ASSUME_KERNEL=2.4.19, getting the below error...
                    FYI...
                    linux1.oracle.com:/root:*NONE*:
                    # uname -a
                    Linux linux1.oracle.com 2.6.18-238.el5xen #1 SMP Tue Jan 4 16:18:33 EST 2011 i686 i686 i386 GNU/Linux

                    ----------------------------------------------------------------------------------------------------------------
                    # su - applprd1
                    [applprd1@linux1 ~]$ . APPSPRD1_linux1.env
                    [applprd1@linux1 ~]$ export LD_ASSUME_KERNEL=2.4.19
                    [applprd1@linux1 ~]$ cd $COMMON_TOP/admin/scripts/PRD1
                    [applprd1@linux1 ~]$ cd $COMMON_TOP/admin/scripts/PRD1
                    -bash: cd: /u01/prd1/prd1comn/admin/scripts/PRD1: No such file or directory
                    [applprd1@linux1 ~]$ cd /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/
                    [applprd1@linux1 PRD1_linux1]$ ls -ltr
                    ls: error while loading shared libraries: librt.so.1: cannot open shared object file: No such file or directory


                    The other way...
                    # su - applprd1
                    [applprd1@linux1 ~]$ . APPSPRD1_linux1.env
                    [applprd1@linux1 ~]$ export LD_ASSUME_KERNEL=2.4.19
                    [applprd1@linux1 ~]$ cd $COMMON_TOP/admin/scripts/PRD1
                    [applprd1@linux1 ~]$ cd $COMMON_TOP/admin/scripts/PRD1
                    -bash: cd: /u01/prd1/prd1comn/admin/scripts/PRD1: No such file or directory
                    [applprd1@linux1 ~]$ cd /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/
                    [applprd1@linux1 PRD1_linux1]$ ls -ltr
                    ls: error while loading shared libraries: librt.so.1: cannot open shared object file: No such file or directory

                    ----------------------------------------------------------------------------------------------------------------

                    Thanks.
                    • 22. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                      Hussein Sawwan-Oracle
                      On Redhat/OEL 5 you need to unset LD_ASSUME_KERNEL -- What should the value of LD_ASSUME_KERNEL be set to for Linux? [ID 377217.1

                      Thanks,
                      Hussein                                                                                                                                                                                                                                                                                                           
                      • 23. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                        user11952526
                        Hi Hussein,

                        I am NOT setting LD_ASSUME_KERNEL...

                        FYI...

                        ------------------------------------------------------------------------------------------------------------------------------------------
                        # rpm -q --whatprovides libc.so.6
                        glibc-2.5-58

                        # find /lib/ -name libc.so.6
                        /lib/i686/nosegneg/libc.so.6
                        /lib/libc.so.6

                        # uname -m
                        i686

                        # eu-readelf -n /lib/libc.so.6

                        Note section [ 1] '.note.ABI-tag' of 32 bytes at offset 0x174:
                        Owner Data size Type
                        GNU 16 VERSION
                        OS: Linux, ABI: 2.6.9

                        # eu-readelf -n /lib/i686/nosegneg/libc.so.6

                        Note section [ 1] '.note.ABI-tag' of 32 bytes at offset 0x174:
                        Owner Data size Type
                        GNU 16 VERSION
                        OS: Linux, ABI: 2.6.9

                        # eu-readelf -n /lib/libc.so.6

                        Note section [ 1] '.note.ABI-tag' of 32 bytes at offset 0x174:
                        Owner Data size Type
                        GNU 16 VERSION
                        OS: Linux, ABI: 2.6.9


                        linux1.oracle.com:/root:*NONE*:
                        # echo $LD_ASSUME_KERNEL

                        linux1.oracle.com:/root:*NONE*:



                        # su - applprd1
                        [applprd1@linux1 ~]$ echo $LD_ASSUME_KERNEL

                        [applprd1@linux1 ~]$ . APPSPRD1_linux1.env
                        [applprd1@linux1 ~]$ echo $LD_ASSUME_KERNEL

                        [applprd1@linux1 ~]$

                        ------------------------------------------------------------------------------------------------------------------------------------------

                        Thanks.

                        Edited by: user11952526 on Apr 23, 2013 11:05 PM
                        • 24. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                          Hussein Sawwan-Oracle
                          user11952526 wrote:
                          Hi Hussein,

                          I am setting LD_ASSUME_KERNEL...
                          What is error/issue now?

                          Thanks,
                          Hussein
                          • 25. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                            user11952526
                            Hi Hussein,

                            Sorry for the typo, I meant I did NOT set LD_ASSUME_KERNEL...

                            Getting the same error when starting the application...
                            -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                            Executing service control script:
                            /u01/prd1/prd1comn/admin/scripts/PRD1_linux1/addisctl.sh start
                            script returned:
                            ****************************************************

                            addisctl.sh version 115.14

                            /u01/prd1/prd1ora/8.0.6/vbroker/bin/osagent
                            Started osagent.
                            Osagent logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/osagent.log.
                            Waiting for OAD to start...
                            Started OAD.
                            OAD logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/oad.log.
                            Failed to start locator.
                            Cannot bind to OAD. Re-starting...

                            OAD is stopped
                            Osagent is stopped
                            Unable to stop locator. No process-id file found.
                            Unable to stop gatekeeper. No process-id file found.
                            Unable to stop any Discoverer Sessions. No process-id file found.
                            Unable to stop any Discoverer Preference. No process-id file found.
                            Unable to stop any Discoverer Collector. No process-id file found.
                            /u01/prd1/prd1ora/8.0.6/vbroker/bin/osagent
                            Started osagent.
                            Osagent logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/osagent.log.
                            Waiting for OAD to start...
                            Started OAD.
                            OAD logs messages to the file /u01/prd1/prd1ora/8.0.6/discwb4/util/oad.log.
                            Failed to start locator.
                            Registering Discoverer Session
                            Registering the Collector
                            Applying preferences from file : /u01/prd1/prd1ora/8.0.6/discwb4/util/pref.txt
                            Finished applying preferences

                            Closing down registry..
                            Registry File sync...
                            Registering Discoverer Preference Repository

                            addisctl.sh: exiting with status 1


                            .end std out.
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM
                            /u01/prd1/prd1ora/8.0.6/jre1183o/lib/i686/green_threads/libzip.so: symbol errno, version GLIBC_2.0 not defined in file libc.so.6 with link time reference (libzip.so)
                            Unable to initialize threads: cannot find class java/lang/Thread
                            Could not create Java VM

                            .end err out.

                            ****************************************************


                            Check logfile /u01/prd1/prd1comn/admin/log/PRD1_linux1/01010101.log for details

                            Exiting with status 1


                            -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                            Thanks.
                            • 26. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                              Hussein Sawwan-Oracle
                              This is an expected behavior since Discoverer 4i is not certified on this OS (Discoverer 4i is no longer supported). This should not impact the functionality of the application and you should be able to access the application with no issues.

                              If you want to use discoverer, you need to upgrade to Discoverer 10g/11g

                              Using Discoverer 11.1.1 with Oracle E-Business Suite Release 11i [ID 1073963.1]
                              Using Discoverer 10.1.2 with Oracle E-Business Suite 11i [ID 313418.1]

                              Thanks,
                              Hussein
                              • 27. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                                user11952526
                                Hi Hussein,

                                I am able to access Oracle Applications Manager.

                                I am unable to access the application but I am getting the login page, when I try to login as sysadmin, getting the following error...
                                =================================================================================================
                                Self Service Framework
                                Error Page
                                You have encountered an unexpected error. Please contact the System Administrator for assistance.
                                =================================================================================================

                                Thanks.
                                • 28. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                                  user11952526
                                  Hi Hussein,

                                  I do NOT want to upgrade the Discoverer but want to access the EBS application... As I mention I am unable to access application...What is need to be done ???
                                  Waiting for your update.

                                  Thanks.
                                  • 29. Re: RW-50011:Error: -System Utilities Availability test has returned an error:1
                                    Hussein Sawwan-Oracle
                                    You should find more details about the error in Apache log files.

                                    Also, please confirm that AutoConfig completes with no errors.

                                    Thanks,
                                    Hussein