This content has been marked as final. Show 4 replies
Hi Bill, pls open an SR and the previous support analyst who helped you earilier will work with you as she is aware of your envieonment.
SR 3-6962629161 has been created.
Could You share to fix this issue?
I get same problem on Solaris 11 :
oracle@oem12c:/u02/app/oracle/product/agent/core/22.214.171.124.0/bin$ ./emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Starting agent .... failed.
property 'agentTZregion' in '/u02/app/oracle/product/agent/agent_inst/sysman/config/emd.properties' contains an invalid value of '+07:00'.Agent start up can not proceed.This value might have been manually modified to be an incorrect value.This value needs to be set to one of the values listed in '/u02/app/oracle/product/agent/core/126.96.36.199.0/sysman/admin/supportedtzs.lst'. Execute 'emctl config agent getTZ' and see if this is an appropriate value.
Consult emctl.log and emagent.nohup in: /u02/app/oracle/product/agent/agent_inst/sysman/log
The issue Bill was hitting, the timezone on the agent was not there in supportedtzs.lst , so support suggested him to pick correct TZ offset from GMT and restarted the agent. Can you open an SR with oracle support and they will help you.