2 Replies Latest reply: Apr 29, 2013 11:01 AM by Hussein Sawwan-Oracle RSS

    Oracle Install Base Interface Error

    738072
      Error: The source item instance 33604, in Subinventory 4131, for Organization 734 in Oracle Install Base does not exist. Please verify that any receipt transations were successful.

      I have checked values by running the following SQL:

      select Instance_ID, location_type_code, location_id, INV_ORGANIZATION_ID, INV_SUBINVENTORY_NAME, instance_status_id
      from csi_item_instances where Serial_Number = '08112025CWDIND'

      INV_ORGANIZATION_ID is 734
      INV_SUBINVENTORY_NAME is 4131

      But still the transaction is stuck with the above error.

      Please help to clear this error.
        • 1. Re: Oracle Install Base Interface Error
          user12288821
          Hi,

          Could you please let me know the issue for this. Even i'm facing the same issue.

          Thanks
          • 2. Re: Oracle Install Base Interface Error
            Hussein Sawwan-Oracle
            Please see if the following docs help.

            Install Base Master Note: CSI_IB_PROJ_RECORD_NOTFOUND [ID 1302069.1]
            Install Base Master Note: CSI_IB_RECORD_NOTFOUND [ID 1302100.1]
            Datafix: How To Correct Errors Due to PO Corrections: "Serialized Item with Status other then In Inventory, Out of Service, Out of Enterprise or In Relationship already exists in Install Base." [ID 376762.1]
            Interorg Transaction Error: The source item instance in Oracle Install Base does not exist [ID 264794.1]
            Internal Sales Order Receipt CSIINTSR Transaction Error: "The source item instance XXX not exist" [ID 786127.1]

            Thanks,
            Hussein