2 Replies Latest reply: May 4, 2013 5:27 AM by 933734 RSS

    Sort Order issue when exporting from DRM

    933734
      The sort order hierarchy (Parent/Child) in DRM is correct, and appears in the right order. When the hierarchy gets exported, some of the nodes are out of order in HFM.

      There are shared nodes in the hierarchy. There is a Custom Sort order that is set correctly for the hierarchy in DRM.There is also a Query that was created to export nodes that does not contain the word Shared.

      Ex
      DRM
      Parent 1
      Child 2700
      Child 2701

      Appears in HFM
      Parent 1
      Child 2701
      Child 2700



      The sort order is not correct in Smartview. Why would the nodes show correctly in DRM, but export out of order, and not show correctly in HFM?

      Any suggestions or comments would be greatly appreciated.