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I managed to solve the problem though .. I'll leave here my solution for future similar problems that someone may have.
Well after a major review found that in php character encoding was not equal to the database, ie, when the php would seek some textual content with special characters could not recognize and put different characters ... when checked if there was a set given name, found nothing ...
to solve this was enough to run the following query in Oracle developer to know the encoding of the database:
select DECODE(parameter, 'NLS_CHARACTERSET', 'CHARACTER SET',
'NLS_TERRITORY', 'TERRITORY') name,
value from v$nls_parameters
WHERE parameter IN ( 'NLS_CHARACTERSET', 'NLS_LANGUAGE', 'NLS_TERRITORY')
Having coding was enough to change the line in the PHP code where do I connect:
$conexao = oci_connect($user,$pass,$db,'WE8MSWIN1252');