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The fields that you can see on the Service Address part of the Order screen depend upon the Country that you select. So, if there is no Postal Code shown, the Country selected does not require one (as configured in Admin --> Country). Are you using a new Premise or an existing Premise?
Note that you may also have address fields in the Account Information part of the Order screen, depending upon what Address Source you select. Again these Address fields depend upon the Country selected (or defaulted from Installation Options). Your error might also refer to these fields, so check what you have selected as Address Source and whether a Postal Code is required there.
Since this screen does vary according to the configuration of Country, you don't need to make any changes to the screen itself, just ensure that you have defined the correct address fields for each Country that you use.