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This could be caused by either of these:
*1. The /etc/passwd file, which is used to check and retrieve the user information, could be syntactically incorrect.*
*2. Check that the new user has write permission to the /tmp directory, as during startup, WLS will write files to the /tmp directory.*
To resolve these issues:
1. Check the syntax of the /etc/passwd file. Double-check that the entry for that user has no syntax error (such as an extra : or similar). If that looks correct, try to delete and recreate the UNIX User ID.
2. Ensure that the new user has write permissions to the /tmp directory.
Hope this helps you!!