Does this happen only to this particular file or to any file? If you start autovue.exe does it load the file successfully?
It happens on all files that I tested with. Autovue.exe can load the files successfully.
In your user home directory should be file Autovue\Offline_Files\config.properties. Check please, that you have these options:
INSTALLDIR=<AV install directory>
It is important that INSTALLDIR points to the correct location.
See the Doc ID 1342222.1) in My Oracle Support (MOs), By default the AutoVue Desktop Deployment logging is enabled with WARN being set as the default.
Enabling Logging when Using AutoVue Desktop Deployment (Doc ID 1342222.1)
Please log an SR and provide Logs folder.
The files can be found in the "<AutoVue Installation Directory>