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The thing to remember with BeehiveOnline is the importance of the group in the provisioning process. Users gain access to the system via their group membership - they don't have individual logins so if you need to add them to a workspasce they have to be ina group with you so you can see them.
That said, you can see them if you have added them to the workspace - or was it the group - the conditions you mention are where the provisioning script had an issue, maybe the user account was locked, but the user was found to have a valid account. This would also explain the browser errors.
Send an email to email@example.com with the group, workspace amd email addresses affected and we will investigate - should be simple to fix, hopefully.