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6 Replies Latest reply: May 15, 2013 2:36 PM by alvaromiranda RSS

SATA Disks Issues with OEL 5.8 uek 64Bit

979966 Newbie
Currently Being Moderated
Hi Oracle Linux Experts/Tech Gurus!,

We are facing lot of issues with SATA disks at both Internal and External,

if we use any SATA USB External Disk it make server hang and sometimes restart



We face this issues with external SATA ARRAY connected at DS-3400

1. Files under this SATA disk partition is gone.
2. Disk free space not release after deleted files
3. Server got hang and restarted many times
4. Disk IO Performance is very slow
(hdparm -t result 70MB/secs earlier it was 130MB/secs with RHEL32)


This issues we are facing with this SATA disk array on SAN DS-3400 connected via QLA2460 Qlogic 4G Fiber HBA Card.


We are not faced any issues before with RHEL32Bit OS on this same HW Setup, once we changed to OEL5.8 64

Please help us to fix this issue with SATA Disks on this OEL 5.8.

Thanks & Regards,

Prabhakar.D

Edited by: dpprabhuindia on May 14, 2013 7:08 PM
  • 1. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    Dude! Guru
    Currently Being Moderated
    Perhaps your Qlogic HBA needs a firmware update to work properly with the newer kernel driver.

    Does your system have IO-APIC enabled in the BIOS?
    What kernel are you using, please show the output of "uname -r".
    Are you running Oracle Linux on a server or under virtualization?
    What is the output of "lspci -v" in regard to your HBA adapter?
  • 2. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    979966 Newbie
    Currently Being Moderated
    Perhaps your Qlogic HBA needs a firmware update to work properly with the newer kernel driver.

    Please help us on how to update firmware for QLA2460 HBA Card.


    Does your system have IO-APIC enabled in the BIOS?

    How we can check it is enabled or not from OS...

    What kernel are you using, please show the output of "uname -r".

    ~]# uname -r
    2.6.32-300.10.1.el5uek


    Are you running Oracle Linux on a server or under virtualization? No

    What is the output of "lspci -v" in regard to your HBA adapter?


    06:01.0 Fibre Channel: QLogic Corp. ISP2422-based 4Gb Fibre Channel to PCI-X HBA (rev 02)
    Subsystem: QLogic Corp. Device 0133
    Physical Slot: 3
    Flags: bus master, 66MHz, medium devsel, latency 128, IRQ 52
    I/O ports at 1900 [size=256]
    Memory at ea640000 (64-bit, non-prefetchable) [size=4K]
    [virtual] Expansion ROM at 80040000 [disabled] [size=256K]
    Capabilities: [44] Power Management version 2
    Capabilities: [4c] PCI-X non-bridge device
    Capabilities: [64] MSI: Enable- Count=1/8 Maskable- 64bit+
    Capabilities: [74] Vital Product Data
    Kernel driver in use: qla2xxx
    Kernel modules: qla2xxx

    0a:01.0 Fibre Channel: QLogic Corp. ISP2422-based 4Gb Fibre Channel to PCI-X HBA (rev 02)
    Subsystem: QLogic Corp. Device 0133
    Physical Slot: 5
    Flags: bus master, 66MHz, medium devsel, latency 128, IRQ 54
    I/O ports at 1a00 [size=256]
    Memory at ea740000 (64-bit, non-prefetchable) [size=4K]
    [virtual] Expansion ROM at 80080000 [disabled] [size=256K]
    Capabilities: [44] Power Management version 2
    Capabilities: [4c] PCI-X non-bridge device
    Capabilities: [64] MSI: Enable- Count=1/8 Maskable- 64bit+
    Capabilities: [74] Vital Product Data
    Kernel driver in use: qla2xxx
    Kernel modules: qla2xxx
  • 3. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    979966 Newbie
    Currently Being Moderated
    And here is the output of scli -i (SANSurfer cli tool)

    ~]# scli -i
    --------------------------------------------------------------------------------
    Host Name : xxxxxxxx
    HBA Instance : 0
    HBA Model : QLA2460
    HBA Description : QLA2460 PCI-X 2.0 to 4Gb FC Single Channel
    HBA ID : 0-QLA2460
    HBA Alias :
    HBA Port : 1
    Port Alias :
    Node Name : 20-00-00-E0-8B-8B-25-F8
    Port Name : 21-00-00-E0-8B-8B-25-F8
    Port ID : 61-09-13
    Serial Number : GFC0640H84421
    Driver Version : 8.03.07.08.32.1-k
    BIOS Version : 1.12
    Driver Firmware Version : 5.03.13 (496)
    Flash BIOS Version : 1.12
    Flash FCode Version : 1.16
    Flash EFI Version : 1.04
    Flash Firmware Version : 4.00.18
    Actual Connection Mode : Point to Point
    Actual Data Rate : 4 Gbps
    PortType (Topology) : NPort
    Target Count : 1
    PCI Bus Number : 6
    PCI Device Number : 1
    HBA Status : Online
    --------------------------------------------------------------------------------
    Host Name : xxxxxxxxxxxxx
    HBA Instance : 1
    HBA Model : QLA2460
    HBA Description : QLA2460 PCI-X 2.0 to 4Gb FC Single Channel
    HBA ID : 1-QLA2460
    HBA Alias :
    HBA Port : 1
    Port Alias :
    Node Name : 20-00-00-E0-8B-92-FB-B6
    Port Name : 21-00-00-E0-8B-92-FB-B6
    Port ID : 61-0B-13
    Serial Number : RFC0641M26491
    Driver Version : 8.03.07.08.32.1-k
    BIOS Version : 1.12
    Driver Firmware Version : 5.03.13 (496)
    Flash BIOS Version : 1.12
    Flash FCode Version : 1.16
    Flash EFI Version : 1.04
    Flash Firmware Version : 4.00.18
    Actual Connection Mode : Point to Point
    Actual Data Rate : 4 Gbps
    PortType (Topology) : NPort
    Target Count : 1
    PCI Bus Number : 10
    PCI Device Number : 1
    HBA Status : Online
    --------------------------------------------------------------------------------

    Please advice how to upgrade firmware for this HBA Card

    Edited by: dpprabhuindia on May 14, 2013 7:14 PM
  • 4. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    Dude! Guru
    Currently Being Moderated
    You can download the Multi-boot image to update the firmware for your adapters from http://driverdownloads.qlogic.com

    Regarding APIC, I have no idea what BIOS or computer you are using. But if restart the computer and enter the BIOS setup you may or may not find it. If it is there, I'd enable it. With APIC enabled you can increase your IRQ to 24 and interrupt handling is more flexible

    If none of the above helps, select the original (ancient) RHEL kernel from the boot menu and see if the problem persists.
  • 5. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    BillyVerreynne Oracle ACE
    Currently Being Moderated
    How are the disks used? Dual fibre channels mean requiring multipathing as multiple I/O paths exist to the same fibre channel disk/LUN, resulting in the kernel seeing that device as multiple scsi devices.

    Is multipath configured? (<i>chkconfig --list multipathd</i>)

    What is the multipath device list? (<i>mutipath -l</i>)

    How are you using the fibre channel devices/LUNs? What s/w is using these (Oracle ASM, LVM, ocfs2, etc)? And what local device name is used by this s/w?
  • 6. Re: SATA Disks Issues with OEL 5.8 uek 64Bit
    alvaromiranda Explorer
    Currently Being Moderated
    For the OP, you should also update to the latest kernel.

    kernel-uek-2.6.32-300 is quite old, the new one is kernel-uek-2.6.39-400, like 1 year newer than that

    Makre sure you enable the proper channels, and get kernel-uek, kernel-uek-headers, kernel-uek-firmare updated.

    Talk you your sysadmin to give you a hand on this

    Alvaro.

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