5 Replies Latest reply: Aug 26, 2013 2:11 PM by 856857 RSS

    Lost connection to DRM Application

    1009381
      Hi,

      We are seeing the below DRM error in windows event viewer logs,

      ERROR Oracle.Drm.Client.DrmEventHandler [(null)] - Lost connection to DRM Application: XXX
      System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
      Server stack trace:
      at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
      Exception rethrown at [0]:
      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
      at Oracle.Drm.ProcessManager.IProcessManager.GetProcessMgrID()
      at Oracle.Drm.ServiceReferences.ProcessManagerControllerClient.GetProcessMgrID()
      at Oracle.Drm.Client.DrmEventHandler.ThreadStart()

      Can you please let us know what exactly is causing this

      Thanks