sonyabarry wrote:That's good :-) . So hopefully we shall hear something about it soon!
I'm not sure what we'll do in that case - although this thread did get Ops attention so it's been put on the table to discuss internally now. :)
I'm working directly with MOS on the project and will be working toward the solution that best suits them.The solution that would best serve the oracle community , yes ;-) ?
sonyabarry wrote:I have to admit that up until you mentioned it, I never bothered to check in more details what is behind the community tab on "My Oracle Support".
Points were tweaked a while back to keep them in line with the points system in the MOS forums because we will be merging OTN and MOS together at some point in the next year, so we wanted the status levels and names to be consistent across the board.
I don't think there will be a conflict of interest - there are already people who mistakenly link to things from there in the public forums. That's never going to change, but they will still be in a separate space, so users who don't have explicit access will never see it any more than they do now.
The main idea is to consolidate as much community discussion on one platform as possible, and to provide a consistent experience to users who are part of multiple communities.Hi Sonya,
sonyabarry wrote:So OTN is going to get a virtual coffee machine...?
My top two priorities are 1) keeping the community members happy and
2) making decisions that allow us future flexibility...that can make cappuccino and long blacks in future!? Awesome! :-)
Now that I've spent a few months digging around behind the scenes, I think the biggest overall problem with many of these programs is that different teams have used different processes and made customizations to the system that ended up being a bad idea in the long run, because those customizations have prevented us from upgrading over the years, forcing us to the point where we are now with crappy performance and the need to spend a ridiculous amount of time and money on a full content migration.A common thing in IT, sadly.
No matter what we choose, I know that somebody isn't going to be happy, just because everybody wants different things from the program as a whole and most people don't like dealing with change on a website. :)And that is always difficult- managing user expectations.
that different teams have used different processes and made customizations to the system that ended up being a bad idea in the long runWe occassionally see similar issues in projects we work on.
No matter what we choose, I know that somebody isn't going to be happyYou got that right. But as long as forums is a participatory democracy, the sum total of happiness is positve.