2 Replies Latest reply: Aug 12, 2013 1:36 PM by user5693793 RSS

    Primavera P6 EPPM, version 8.3, cannot add users

      * P6 EPPM version 8.3 (no patches)
      * weblogic: 10.3.6
      * rhel6
      * oracle db
      * https
      * jdk 1.6_43
      * firefox esr 17, java 1.6 plugin

      Using web client with default admin user and menu administer-->user access:, when I click the plus (+) button I get a dialog to add a user's information (id, name, password). But once modal dialog is closed and I click save (disk icon) on toolbar...nothing. No errors in logs or confirmation in UI. When I leave the page it asks if I want to save. When I click OK...nothing again....

      I noticed in logs 3 hours before a HTTP 413 on UserAdministrationApplet, see below (I am not sure this is related):

      UserAdministrationApplet: com.primavera.pvapplets.common.PApplet @XXXXXXXX[] Failed to unload applet correctly java.lang.reflect.InvocationTargetException null java.lang.reflect.InvocationTargetException at java.awt.EventQueue.invokeAndWait(Unknown Source) at java.awt.EventQueue.invokeAndWait(Unknown Source) at javax.swing.SwingUtilities.invokeAndWait(Unknown Source) at com.primavera.pvapplets.common.PApplet$2.run(Unknown Source) Caused by: java.lang.reflect.UndeclaredThrowableException at com.primavera.bo.remotable.qproxy.RemoteRequest.updateData(Unknown Source) at com.primavera.pvapplets.useradministration.user.helper.UsersContainerHelper.saveViewOnly(Unknown Source) at com.primavera.pvapplets.useradministration.UserAdministrationContainer.saveViewOnly(Unknown Source) at com.primavera.pvapplets.useradministration.UserAdministrationContainer.confirmSave(Unknown Source) at