1 Reply Latest reply on May 22, 2013 2:39 PM by metalray

    DownloadReportItem: Item not found xxx.rtf, impersonate


      I have the problem that I cant edit and upload my .rtf templates. The upload button is grayed out on the WORD template builder and
      the download shows me a white page and the following error in the log:

      DownloadReportItem: Item not found xxx.rtf

      SawUtil.impersonate: [saw user name:myadminuser, impersonate id: weblogic]

      I cant find anything on the web for those errors :/