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I just tried this in 220.127.116.11 (in both rows and columns), and the "allow expansion" setting was all I needed. I have seen bugs in older versions where row expansion didn't work. A couple of questions:
1) What version?
2) Are you using anything "special". For example, attribute dimensions?
3) Does the member you're trying to drill down on exist as a shared member? (where it doesn't have children?)
4) Can you create a very simple report (brand new from scratch) and get expansion of any kind working? Make sure all suppression is turned off, etc.
All guesses . . . but maybe we'll stumble on something.
Hope this helps,