This discussion is archived
2 Replies Latest reply: May 28, 2013 1:59 PM by Brandye Barrington Branched to a new discussion. RSS

ID Merge

1011045 Newbie
Currently Being Moderated
Hi All,

Recently i have given 1ZO-043 exam with a Oracle Testing ID provided by the center. Exam date - 25-May-2013
But i already have a testing ID and with this ID i have already done my OCA certification.
Later i came to know that for completion of OCP certification i have to give all the exam with same testing ID i.e. my old testing ID.
So i have already opened a Service Request for merging those two testing ID. SR number is 497386-326039918.

My questions are :

1. From where and how to check the progress of the SR? i haven't received any email from the SR till now.
2. My email address are same for two testing ID ..so for the new testing ID i am unable to see my result in the cert view. Please tell me from where i can able to see my result ?
3. How much time they will take to merge my testing ID?

Thanks,
Sourav
  • 1. Re: ID Merge
    matthew_morris Expert
    Currently Being Moderated
    1. From where and how to check the progress of the SR? i haven't received any email from the SR till now.
    You can't they will email you.
    2. My email address are same for two testing ID ..so for the new testing ID i am unable to see my result in the cert view.
    Please tell me from where i can able to see my result ?
    Once they complete the merge, you should see all results in Certview.
    3. How much time they will take to merge my testing ID
    Generally 3-5 business days. If they have not emailed after five business days, put the SR number in this thread and the forum moderator can check on the SR.
  • 2. Re: ID Merge
    Brandye Barrington Expert
    Currently Being Moderated
    The Support team replied to your SR yesterday. Please indicate if you need further support on this.

    Regards,
    Brandye Barrington
    Certification Forum Moderator

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points