Go Directly To
Oracle Developer Community
My Oracle Support Community
OPN Cloud Connection
Oracle Employee Community
Oracle User Group Community
Get Started Guide
Join the world’s largest interactive community dedicated to Oracle technologies.
Learn from thousands of community experts
Get answers to your technical questions
Share your knowledge with peers
Please enter a title.
You can not post a blank message. Please type your message and try again.
Customer Experience (CX)
This discussion is archived
on May 27, 2013 1:20 AM by 1005990
want to disable "End Interaction" button in Toos--> End Interaction
Apr 28, 2013 11:51 PM
Hello All I am trying to disable "End Interaction" button in Toos--> End Interaction
in Service Request from through form personalization.
But not able to do it.
form name: CSXSRISR
Please update me
I have the same question
Show 0 Likes
This content has been marked as final.
Show 1 reply
Re: want to disable "End Interaction" button in Toos--> End Interaction
May 27, 2013 1:20 AM
in response to
Hello all I found solution here I post it.
This is achieved by custom.pll
Here is code:
IF form_name = 'CSXSRISR' THEN
mi_id := find_menu_item('SPECIAL.SPECIAL6');
app_special2.instantiate('SPECIAL6', 'End Interaction');
set_menu_item_property(mi_id, displayed, property_false);
-- set_menu_item_property(mi_id, enabled, property_true);