7 Replies Latest reply: May 27, 2013 9:48 AM by Ragni Gupta_12-26-1990 RSS

    Need to know How Install Base Items gets Interfaced when an Item is Shipped

    Ragni Gupta_12-26-1990
      Hi,

      I am creating a sales order with Install Base item. When we book and Ship the Order the Item comes to Install base with the Serial Number.
      Please let me know if there is any workflow or the process which is doing this.
      There is some Standard Process or link between Shiiping and Install base. Please explain this. I have checked the Order Header and line workflow for the Item type and i could'nt find any function which is doing this.

      Thanks and Regards,
      Ragni Gupta