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I created my account for OracleWhich account ? OS one ? BTW, what's your OS ?
Anyway, if your OS user is member of OSDBA group (normally dba on Linux/Unix, ORA_DBA on Windows), and assuming your database is up an running, you can :
- enter Sql command line
- execute "conn / as sysdba"
- from there, if you get connected, you can do what you want, for example change password for any user (e.g. SYSTEM), create users, and in general administer the database.
If you get any errors, post here details.