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Check old transactions for that order (from responsibility Oracle Install Base Admin) and see if there were errors. You can process them manually.
This error normally occurs when Items were issued to a transaction, like WIP, and then before that transaction could complete, the item location was changed.
One scenario which I regularly face is that users manually update child item instance in Install base before WIP for Parent item instance is completed. This cause error for parent item instance, and we don't find parent item instance created in IB.