I need help to solve the below error. Can anyone provide some clue or tips on what might be the cause of the problem and potentially how to solve this? Appreciate the help very much.
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d8d0f7e, pid=5644, tid=5124
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode, sharing windows-x86)
# Problematic frame:
# V [jvm.dll+0xd0f7e]
# If you would like to submit a bug report, please visit:
VM Mutex/Monitor currently owned by a thread: None
def new generation total 3264K, used 1791K [0x16990000, 0x16d10000, 0x17d40000)
eden space 2944K, 52% used [0x16990000, 0x16b135f8, 0x16c70000)
from space 320K, 75% used [0x16cc0000, 0x16cfc7c8, 0x16d10000)
to space 320K, 0% used [0x16c70000, 0x16c70000, 0x16cc0000)
tenured generation total 42124K, used 29252K [0x17d40000, 0x1a663000, 0x26990000)
the space 42124K, 69% used [0x17d40000, 0x199d1090, 0x199d1200, 0x1a663000)
compacting perm gen total 19968K, used 19869K [0x26990000, 0x27d10000, 0x2a990000)
the space 19968K, 99% used [0x26990000, 0x27cf75f0, 0x27cf7600, 0x27d10000)
ro space 8192K, 63% used [0x2a990000, 0x2aea3ae8, 0x2aea3c00, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b7f83f8, 0x2b7f8400, 0x2bd90000)
Well its a native crash and a native crash "shouldn't happen", so this is likely a bug in the version of Java you're using. If you're running an older version, try upgrading to a more recent one in the hope that whatever issue you're running into has been fixed already.
Thanks for the reply. Can it possible be due to the OS or memory issue? Reason I'm asking this because we have a few sites around the world that running this application, with the same version of Java, but only this particular site has such a problem. And it happens to almost all the computers on that site.