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I am not an expert on this, i am learning.
Check you history:
Are you in windows? In you server services check make sure OracleJobSchedulerXXX is running.
select client_name,window_name,to_char(job_start_time,'yy-mon-dd hh24:mi:ss') job_start_time,job_status from DBA_AUTOTASK_JOB_HISTORY;
Also you can check the logs with:
I hope this help.