2 Replies Latest reply on Jun 20, 2013 10:03 AM by ac4991

    Help with CRM


      Hello Experts,


      Plz guide me, i'm begging (all perplexed and low on motivation).

      I'm handling CRM for the first time and have got no idea how to proceed with the implementation (Have worked in SCM before).


      I'm supposed to implement the Marketing & Sales module (Campaign --> Lead --> Opportunity --> Proposal --> Quoting --> Order cycle alongwith interactions).


      But unable to proceed in a channelized manner for the implementation.

      First of all i guess i need to understand the architecture of the modules (front-end & back-end).

      Plz guide me, help required desperately (boss is on my head).


      My Current working environment:

      Database: 10g

      Application Server: 10g (10.1.2)

      EBS: 12.0.6