0 Replies Latest reply: Jun 20, 2013 10:06 AM by 1009441 RSS

    Application services displayed down

    1009441

      Hi group,

       

      I have discovered a new EBS environment on Cloud Control 12c R2 and Application Management Pack, after that seems that it is a problem with the Agent on the Application Server because every service on this is displayed as down although they are running.

       

      This is the error that I am getting in the gcagent_sdk.trc file:

       

      2013-06-20 09:44:53,947 [420:480FB1E7] WARN - SOAP test failed for OMXContext:: host=semebsr12apl01port=21500OracleHome=/APL/oracle/inst/apps/PREBS_semebsr12apl01/ora/10.1.3oc4j=oacorejvmId=1website=default-web-site

      2013-06-20 09:44:53,947 [420:480FB1E7] WARN - Error in getMetric with context OMXContext:: host=semebsr12apl01port=21500OracleHome=/APL/oracle/inst/apps/PREBS_semebsr12apl01/ora/10.1.3oc4j=oacorejvmId=1website=default-web-site

      java.lang.Exception: java.lang.Exception: Invalid HTTP return status=401 address=oracle.sysman.gcagent.addon.fetchlet.ojmx.Ajp13AddressEntry@4d22fc8f

       

      gcagent.log contains:

       

      2013-06-20 10:08:47,733 [435:A19F12C4] WARN - Found a row with more columns than declared for the metric for TargetID = PREBS-Oracle Forms PREBS_semebsr12apl01, Metric = Response

      Row = *** row contents suppressed ***

      2013-06-20 10:08:54,455 [53:980F9148:GC.SysExecutor.2 (Ping OMS)] INFO - attempting another heartbeat

       

      I have raised a new SR with Oracle Support, by the way I would like to know if somebody has gotten this problem before.

       

      Thanks in advance.

       

      Kind regards,

       

      Francisco