I am requirement developing few reports in a Data-Ware housing tool and the biggest challenge is , i do not have access to the Siebel data-base but i am expected to do the development of the report. So i would really appreciate if anybody can tell me which fields in Siebel would be the below columns correspond : -
The below columns is related to Identify and Minimizing Credit Card Fraud across the account.
|Column In Report ||Description||Siebel Field|
|BAN||Unique Billing Account Number||?|
|Date||Date of transaction||?|
|If Manual agent name||Agent responsible for taking card payment||?|
|Outcome||outcome of credit card payment, Pass or Fail||?|
|Payment Amount||value of payment||?|
|Payment Date||Date of transaction||?|
|Date||Agent responsible for selecting override||?|
|Override ID Check||Agent responsible for selecting override||?|
|Contact center where agent is based||?|
|Item Charge||Override ID Check (Yes/No)||?|
|Payment Recieved (Yes/No)||?|
Any help on any of these columns is acceptable , Thanks .