2 Replies Latest reply: Jul 3, 2013 3:16 AM by 324eec39-631c-4ef2-8eba-da3653fa7b55 RSS

    EBS R 12.1.3: Problems in associating Contracts, Invoices and Orders to the Service Requests




      I am working on EBS R12.1.3 Service.

      I was able to create Contracts independently from Service Contracts Manager, Vision Enterprises -> Launch Contracts -> Click on Tools -> New menu and I was able to create Service Request from Service ->  Service Requests -> Create Service Requests.


      Now I want to associate contracts with a service request.

      I am unable to do that in Service Request screen. Please help in the associating a Contract to a service request from service request screen.


      Also let me know how to generate orders and invoices from Service Requests.


      Thanks in advance,