5 Replies Latest reply: Jul 10, 2013 10:51 AM by user13437137 RSS

    PTF 8.51.19 Tool throws “Unhandled Exception” Error while recording or Running in Internet Explorer Version 9

    user13437137

      While using PeopleSoft Test Framework 8.51.19 (PTF) in “Microsoft Windows Server 2008 R2 standard” Operating system with Internet explorer version 9.0.8112.16421 we are getting below error

      “Unhandled Exception has occurred in your application. If you click on continue, the application will ignore this error and attempt to continue. If you click on Quit, the application will close immediately.

      Retrieving the COM class factory for component with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} failed due to the following error: 80040154.

      When we click on continue button we keep on getting the same error message. We have ensured that all required settings are completed before using PTF tool, we tried to click on recorder and execute button in toolbar of PTF we kept on getting the same error message mentioned above. 

      Does PTF 8.51.19 tool support Internet Explorer version 9.0.8112.16421, please let me know me to resolve above issue.