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1. Re: Solaris 8 on netra T1 error - drive not ready
rukbat Jul 9, 2013 12:34 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)Moderator Action:
This thread has been moved from the Solaris on x86 forum space,
to the Sun Servers forum space, for closer topic alignment.
There were absolutely no Netra T1 with x86 architecture hardware back in the previous millennium that could run Solaris 8. They were all SPARC beasts.
Thus that was the wrong forum space for such a post.
If you could provide the actual FULL model name or perhaps a better physical description of the computer system(s) such as size, shape, type of drives, etc, then someone may be able to point you toward documentation.
Until there is more information from you, the old possible response is ...
... boot from your Solaris 8 or Solaris 9 installation CD, mount the boot drive and FSCK it until it passes all tests.
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2. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Jul 10, 2013 5:24 PM (in response to rukbat)Apologies for the incorrect logging of my query. You are absolutely right it is sparc and a beast
The full model name is Netra T1 AC200 with raid 0+1 over 2 scsi disks
I have tried booting from solaris 8, 9, and 10 installation cd's but it fails with the following:-
This is the output using solaris 8
krtld: load_exec: fail to expand cpu/$CPU
krtld: error during initial load/link phase
panic - boot: exitto64 returned from client program
Program terminated
the errors are different when trying on 9 and 10.
I hope this clarifies.
Thanks again for taking time to look and hopefully point me in the right direction.
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3. Re: Solaris 8 on netra T1 error - drive not ready
rukbat Jul 10, 2013 5:23 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)The Netra AC200 first shipped in March 2001 and went EOL in November 2002.
"krtld: load_exec: fail to expand cpu/$CPU"
That error is simply because your Solaris 8 CD is a release that is too old for that AC200 platform (not fully compatible with all the hardware components in the chassis).
If booting from Solaris 8 media, you must use a release that is newer than January 2001 unless you first boot from the OE disk media that shipped with the chassis in its original shipping crate. The OE compact disk imparts extra compatibility patches to older Solaris 8 kernels [Oct '00 or Jan '01 releases] then wrote the patches to the end of the installation process.
Thus you can ignore that terror.
The system documentation is very thin for that box, not much more than an overview and physical hardware manual:
http://docs.oracle.com/cd/E19102-01/nt1.ac200.srvr/index.html
Whatever you observe from Solaris 9 or Solaris 10 boots will likely be more accurate as to what might be wrong.
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4. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Jul 11, 2013 2:48 PM (in response to rukbat)hi i did manage to get solaris 10 to boot in single user mode and when i run format to check disks i get this:-
format
Searching for disks...WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@0,0 failed to po
wer up.
WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@0,0 failed to power up.
WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@0,0 failed to power up.
WARNING: /pci@1f,0/pci@1/scsi@8/sd@0,0 (sd0):
offline
WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@1,0 failed to power up.
WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@1,0 failed to power up.
WARNING: Device /pci@1f,0/pci@1/scsi@8/sd@1,0 failed to power up.
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
offline
done
AVAILABLE DISK SELECTIONS:
0. c1t0d0 <drive not available>
/pci@1f,0/pci@1/scsi@8/sd@0,0
1. c1t1d0 <drive not available>
/pci@1f,0/pci@1/scsi@8/sd@1,0
Specify disk (enter its number):
i haven't taken this any further would appreciate any help on diagnoses before going further, one other thing i have another redundant netra t1 ac200 available for me to use if required...
thanks again for help.
Lou
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5. Re: Solaris 8 on netra T1 error - drive not ready
rukbat Jul 11, 2013 3:18 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)The power outage you mentioned in your opening post could have pushed a surge through the system and corrupted the filesystem(s) on your disks, rendering them unreadable (essentially the same as if they were empty).
Begin by re-seating the internal disks to make sure they have a good connection for data and power. The SCSI drives plug into a connector that is part of the systemboard of the AC200. Facing the front of that 1U chassis, from left to right, you have the optical drive then your boot drive #0 then your other disk drive #1.
You can consider a temporary move of disk #0 to the other chassis, again boot from optical media and see if format gives you the same "failure". Whatever you observe with that, you might get more information.
If you have MOS login credentials you can get more information from the online System Handbook resource that is available to customers. I do not have MOS credentials so I cannot provide a link beyond https://support.oracle.com/handbook_private/index.html.
Now, let's see if others choose to jump in here and give more advice.
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6. Re: Solaris 8 on netra T1 error - drive not ready
Reidod Jul 16, 2013 1:05 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)Hello,
Check the disk status with #cfgadm -al. If any of the disks is in unconfigured state, configure it using #cfgadm -c configure Ap_ID
Regards,
Rei
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7. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Jul 31, 2013 3:51 PM (in response to Reidod)Hi i ran the above commnd and here is an extract from the output:-
If i run the above command it will not erase any data will it?
c1::dsk/c1t0d0 disk connected configured unknown c1::dsk/c1t1d0 disk connected configured unknown
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8. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Aug 1, 2013 12:17 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)I ran the following which produced the output:-
iostat -En
c1t0d0 Soft Errors: 0 Hard Errors: 12 Transport Errors: 0
Vendor: SEAGATE Product: ST336605LSUN36G Revision: 0238 Serial No:
Size: 0.00GB <0 bytes>
Media Error: 0 Device Not Ready: 12 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
c1t1d0 Soft Errors: 0 Hard Errors: 12 Transport Errors: 0
Vendor: SEAGATE Product: ST336605LSUN36G Revision: 0238 Serial No:
Size: 0.00GB <0 bytes>
Media Error: 0 Device Not Ready: 12 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
c0t0d0 Soft Errors: 4 Hard Errors: 0 Transport Errors: 0
Vendor: TEAC Product: CD-224E Revision: 1.7A Serial No:
Size: 0.66GB <655974400 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 4 Predictive Failure Analysis: 0
So do i have to dettach the mirror and replace/rebuild this disk?
c1t0d0 Soft Errors: 0 Hard Errors: 12 Transport Errors: 0
Vendor: SEAGATE Product: ST336605LSUN36G Revision: 0238 Serial No:
Size: 0.00GB <0 bytes>
Media Error: 0 Device Not Ready: 12 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
c1t1d0 Soft Errors: 0 Hard Errors: 12 Transport Errors: 0
Vendor: SEAGATE Product: ST336605LSUN36G Revision: 0238 Serial No:
Size: 0.00GB <0 bytes>
or will running fsck solve the issue?
Thanks for your help
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9. Re: Solaris 8 on netra T1 error - drive not ready
rukbat Aug 1, 2013 2:49 PM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)Let's summarize what that iostat report shows:
You have a couple of 36GB drives and an optical drive.
The optical drive isn't a part of your system's issue that prompted you to start this forum thread, so we'll ignore it.
The hard drives are showing no soft errors - good. That suggests the problem is probably not rooted in a filesystem or OS files corrupted beyond repair.
Those drives are mirrored and showing 12 hard errors - a very low numerical total. The hard errors are identical because they are mirrored - what one disk experiences, it informs to the other.
iostat's report includes information only since the last system cold reboot, so the low numbers may be significant or they may not necessarily be significant..
Hard errors suggest electrical-mechanical issues such as cabling or oxidized connector pins or some such. Yes, they could also be from bad disk sectors, but iostat won't be verbose enough to tell you that.
You found that iostat information after what is essentially a live boot from the optical drive. If you can mount the filesystems sufficiently to get to your /var filesystem, try to examine the messages file (or even the messages.0, the messages.1 and the messages.2 files) and if you are successful getting to those log files you may be able to get a better idea of what's happening. Your log files will be verbose enough to be able to narrow a root cause in a much better fashion.
As regarding a FSCK ?
I don't think you'll do any harm, but probably should think about doing that only after you break the mirror then attempt it on each individual drive rather than on the full mirrored filesystem.
Do you have support coverage on that box?
If you have more than one AC200, do you have support coverage on ANY of them?
If "yes", then open a support case on this matter. Get proper suggestions instead of from some anonymous online user-to-user community forum.
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10. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Aug 1, 2013 3:06 PM (in response to rukbat)Appreciate your advice/comments. Sadly support coverage is not available to me at this time. I will break the mirror and try running the fsck command on the disks and failing that possiby try retrieving the data off the disks, somehow...
Thanks again.
Louise
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11. Re: Solaris 8 on netra T1 error - drive not ready
97cae292-7781-4bb2-bbf2-0a398489fbec Aug 30, 2013 10:33 AM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)Just to update we suffered another power outage and returned to look at hte server to find different error messages appearing, this time the server was giving me the option to try and boot or go into single user mode, which i did and ran the metastat and got the following:-
# metastat
d50: Mirror
Submirror 0: d0
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 43846353 blocks
d0: Submirror of d50
State: Okay
Size: 43846353 blocks
Stripe 0:
Device Start Block Dbase State Hot Spare
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
Error for Command: load/start/stop Error Level: Retryable
Requested Block: 0 Error Block: 0
Vendor: SEAGATE Serial Number:
Sense Key: Not Ready
ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
Error for Command: load/start/stop Error Level: Retryable
Requested Block: 0 Error Block: 0
Vendor: SEAGATE Serial Number:
Sense Key: Not Ready
ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
Error for Command: load/start/stop Error Level: Retryable
Requested Block: 0 Error Block: 0
Vendor: SEAGATE Serial Number:
Sense Key: Not Ready
ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
Error for Command: load/start/stop Error Level: Retryable
Requested Block: 0 Error Block: 0
Vendor: SEAGATE Serial Number:
Sense Key: Not Ready
ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
WARNING: /pci@1f,0/pci@1/scsi@8/sd@1,0 (sd1):
offline
c0t0d0s0 0 No Okay
d51: Mirror
Submirror 0: d1
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 8389656 blocks
d1: Submirror of d51
State: Okay
Size: 8389656 blocks
Stripe 0:
Device Start Block Dbase State Hot Spare
c0t0d0s1 0 No Okay
d53: Mirror
Submirror 0: d3
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 4194828 blocks
d3: Submirror of d53
State: Okay
Size: 4194828 blocks
Stripe 0:
Device Start Block Dbase State Hot Spare
c0t0d0s3 0 No Okay
d54: Mirror
Submirror 0: d4
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 8340543 blocks
d4: Submirror of d54
State: Okay
Size: 8340543 blocks
Stripe 0:
Device Start Block Dbase State Hot Spare
c0t0d0s4 0 No Okay
d55: Mirror
Submirror 0: d5
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 6292242 blocks
d5: Submirror of d55
State: Okay
Size: 6292242 blocks
Stripe 0:
Device Start Block Dbase State Hot Spare
c0t0d0s5 0 No Okay
d10: Concat/Stripe
Size: 43846353 blocks
Stripe 0:
Device Start Block Dbase
c0t1d0s0 0 No
d11: Concat/Stripe
Size: 8389656 blocks
Stripe 0:
Device Start Block Dbase
c0t1d0s1 0 No
d13: Concat/Stripe
Size: 4194828 blocks
Stripe 0:
Device Start Block Dbase
c0t1d0s3 0 No
d14: Concat/Stripe
Size: 8340543 blocks
Stripe 0:
Device Start Block Dbase
c0t1d0s4 0 No
d15: Concat/Stripe
Size: 6292242 blocks
Stripe 0:
Device Start Block Dbase
c0t1d0s5 0 No
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12. Re: Solaris 8 on netra T1 error - drive not ready
rukbat Aug 30, 2013 11:57 AM (in response to 97cae292-7781-4bb2-bbf2-0a398489fbec)It appears that whatever issues you get with your disk drives, it is a result of inadequate or untrustworthy power sources at your location.
Fix the power. Have your building owner fix the power.
Perhaps get a HUGE uninterruptible power supply to be inline with your system and configure it to do a graceful shutdown of your box.
Then, lastly, teach yourself the various steps on breaking mirrors, FSCK'ing disks, and healing those drives if they persist in having the occasional block or sector errors. You're on Solaris 8, so you'll need to keep a working copy of your Installation CD's at hand for some of that maintenance.