2 Replies Latest reply: Aug 2, 2013 1:40 AM by Bobby Ch RSS

    CA Deployment Issue




      We are facing an issue while doing CA project deployment. Deployment stuck at Applying phase. We tried with different projects but all are getting stuck in applying pahse of deployment.

      Can someone help me identifying the issue?



        • 1. Re: CA Deployment Issue
          Nitin Khare

          For the deployment configured using switching data-source you should first ensure that data-sources are referenced correctly to switch-A or switch-B data-source. You can check this from BCC > Admin Console > Overview > Production > Agents > Switchable Data Stores. A deployment can get stuck due to snapshot mismatch and in such cases you would have to initialize the snapshot again from dyn/admin. Refer this:


          Finding and Forcing a BCC Snapshot


          In some situations, a stuck deployment will not allow other deployments to proceed and looks like this is what is happening in your case. Try cleaning the epub_deployment table and deleting the project and then reinitialize your agent/deployments. Also check in the das_deployment table to find if there is any record in it and if it has then what values does it have for the status and current_phase columns.

          • 2. Re: CA Deployment Issue
            Bobby Ch

            There may be two reasons


            1. Switching Data source


            Check Nithin Statement.


            2. Snapshot issue,


            Look at snapshot id for defined agents,

            If snapshot id is null or empty, u need to force the snapshot.


            To do this, Search for 'VersionManager' component in merch server, get the latest snapshot id by using below query,

            <query-items item-descriptor="snapshot"> ALL ORDER BY ID desc</query-items>

            and force it in following component,

            Go to "/atg/epub/DeploymentServer" component  and force the latest snapshotId.