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0 Replies Latest reply: Aug 2, 2013 6:12 AM by 809757 RSS

Error: user supplied keyhash does not match tape keyhash.

809757 Newbie
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I am getting the following error:

 

ob> catxcr admin/5

2013/08/02.07:41:32 ______________________________________________________________________

2013/08/02.07:41:32

2013/08/02.07:41:32         Transcript for job admin/5 running on blm1005

2013/08/02.07:41:32

ob> catxcr admin/5

2013/08/02.07:41:32 ______________________________________________________________________

2013/08/02.07:41:32

2013/08/02.07:41:32         Transcript for job admin/5 running on blm1005

2013/08/02.07:41:32

Error: user supplied keyhash does not match tape keyhash. 

If tape information is valid, use --ignoremismatch option.

 

I've tried using the "ignore key mismatch" button, tried entering --ignoremismatch in the options line with no positive results.  Our catalog directory has remained intact so I would not expect any issues with keys.  Anyone know exactly what this error means and have any suggestions how to get around it?

 

Thank you.

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