1 2 3 Previous Next 30 Replies Latest reply on Aug 13, 2013 3:19 PM by Celvin Kattookaran

    Cannot start essbase



      I have this issue with Essbase.

      It was working fine, and now it has suddenly stopped working.

      When I try to connect to EAS or run Maxl in the server (which has essbase).

      it gives me the networ error message

                network error 10061: unable to connect to servername         

                the client timed out waiting to connect to essbase agent using tcp/ip.    

                check your network connections.

                also make sure that server and port values are correct


      I have tried to run the essbase.exe/startessbase.bat, etc and when i check the task manager, it pops up and then disappears.


      Any suggestions what might have caused it?



        • 1. Re: Cannot start essbase

          Check the ARBOR path in your Environment Variable , also check with your Windows/Unix admin if the APS server is working fine !

          • 2. Re: Cannot start essbase

            They all look fine.

            • 3. Re: Cannot start essbase

              Which version of Essbase is it, by the sounds it is running on windows so usually you would start a windows service, also you normally would check the logs if there is a problem.






              • 4. Re: Cannot start essbase

                Check for Essbase Opmn service , if it is not started you will get this type of error !! You just need to Activate OPMN

                • 5. Re: Cannot start essbase

                  John, when i look at the services, the OPMN is started, but on the taskmanager, i do not see any essbase.exe or anything like that. any suggestion?

                  • 6. Re: Cannot start essbase

                    There is a windows command to check OPMN status , task manager doesnt give you sufficient Information . So go to the server and check the      Status , if Inactive make it active.

                    • 7. Re: Cannot start essbase

                      could you tell me how to run and what the window command is.

                      the essbase.exe pops up in the taskmgr and then disappear.

                      • 8. Re: Cannot start essbase

                        If you start the OPMN service and the essbase.exe process starts and then stops you will need to check the logs, check the Essbase.log and the OPMN logs











                        • 9. Re: Cannot start essbase

                          Thanks John, I am checking to see if there is anything I can find. But you know what, the EPM log is like an ocean. You never find what you looking for. Or way too tough to find.

                          • 10. Re: Cannot start essbase

                            This is the kind of log:

                            Seems like it starts and then stops by itself



                              Status: Stopped

                              Operation: request (success)

                              ErrFile: D:\oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log



                            [2013-05-23T13:01:32][opmn][TRACE:1][666][OPMN][code:pm-process]Process Stopped: Essbase1~EssbaseAgent~AGENT~1 (977144919:10968)

                            [2013-05-23T13:49:45][opmn][NOTIFICATION:1][90][OPMN][code:ons-internal]ONS server initiated

                            [2013-05-23T13:49:45][opmn][NOTIFICATION:1][522][OPMN][code:pm-internal]PM state directory exists: D:\oracle\Middleware\user_projects\epmsystem2\config\OPMN\opmn\states

                            [2013-05-23T13:49:45][opmn][NOTIFICATION:1][675][OPMN][code:pm-internal]OPMN server ready.  Request handling enabled.

                            [2013-05-23T13:49:45][opmn][TRACE:1][667][OPMN][code:pm-requests]Request 2 Started.  Command: /start

                            [2013-05-23T13:49:45][opmn][TRACE:1][662][OPMN][code:pm-process]Starting Process: Essbase1~EssbaseAgent~AGENT~1 (977144920:0)

                            [2013-05-23T13:49:57][opmn][TRACE:1][665][OPMN][code:pm-process]Process Alive: Essbase1~EssbaseAgent~AGENT~1 (977144920:10020)

                            [2013-05-23T13:49:57][opmn][TRACE:1][668][OPMN][code:pm-requests]Request 2 Completed. Command: /start

                            [2013-06-03T10:02:00][opmn][NOTIFICATION:1][676][OPMN][code:pm-internal]OPMN server stopped.  Request handling disabled.

                            [2013-06-03T10:02:00][opmn][TRACE:1][667][OPMN][code:pm-requests]Request 3 Started.  Command: /shutdown

                            [2013-06-03T10:02:00][opmn][TRACE:1][663][OPMN][code:pm-process]Stopping Process: Essbase1~EssbaseAgent~AGENT~1 (977144920:10020)

                            [2013-06-03T10:02:23][opmn][TRACE:1][668][OPMN][code:pm-requests]Request 3 Completed. Command: /shutdown

                            [2013-06-03T10:02:23][opmn][TRACE:1][][OPMN][code:pm-requests]Http 3


                              Status: Stopped

                              Operation: request (success)

                              ErrFile: D:\oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\OPMN\opmn\console~Essbase1~EssbaseAgent~AGENT~1.log

                            • 11. Re: Cannot start essbase

                              13/08/02 10:50:16 Start process


                              EPMCSS-00001: Failed to initialize EPM Shared Services security instance. Component SYSTEM9/FOUNDATION_SERVICES_PRODUCT/SHARED_SERVICES_PRODUCT is null in EPM System Registry. Verify EPM System Registry configuration.

                                at com.hyperion.css.registry.RegistryManager.initRegistry(RegistryManager.java:109)

                                at com.hyperion.css.registry.RegistryManager.<init>(RegistryManager.java:94)

                                at com.hyperion.css.registry.RegistryManager.getInstance(RegistryManager.java:131)

                                at com.hyperion.css.CSSSystemFactory.getCSSMode(CSSSystemFactory.java:102)

                                at com.hyperion.css.CSSSystemFactory.getCSSSystem(CSSSystemFactory.java:71)

                                at com.hyperion.css.CSSSystem.initCSSSystem(CSSSystem.java:319)

                                at com.hyperion.css.CSSSystem.getInstance(CSSSystem.java:273)

                              Warning: Invalid or Obsolete Configuration Setting - essbase.cfg(37): "InstanceName Essbase1"

                              DefaultLogLocation is set to FALSE.  Using [ARBORPATH] to set log location.

                              ODL log location is [D:\oracle\Middleware\user_projects\epmsystem2\diagnostics\logs\essbase\essbase_0].



                              65535 Essbase user 65535 Planning user system



                              Essbase  - Release 11.1.2 (ESB11.

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                              Fatal Error: An error occurred while initializaing Essbase. See the Essbase log file for more information





                              [Fri Aug 02 10:50:16 2013]Local/ESSBASE0///5732/Info(1051283)

                              Retrieving License Information Please Wait...



                              [Fri Aug 02 10:50:16 2013]Local/ESSBASE0///5732/Info(1051286)

                              License information retrieved.



                              [Fri Aug 02 10:50:23 2013]Local/ESSBASE0///5732/Error(1051223)

                              Single Sign On function call [css_init] failed with error [CSS Error: CSS method invocation error: getInstance: Failed to get CSSSystem instance, please check SharedServices_Security_Client.log for more information]



                              [Fri Aug 02 10:50:23 2013]Local/ESSBASE0///5732/Info(1051198)

                              Single Sign-On Initialization Failed !



                              [Fri Aug 02 10:50:23 2013]Local/ESSBASE0///5732/Info(1051232)



                              Using English_UnitedStates.Latin1@Binary as the Essbase Locale



                              Exception in thread "main"

                              [Fri Aug 02 10:50:23 2013]Local/ESSBASE0///5732/Error(1051683)

                              Attempt to retrieve connection information from the registry failed. Please check reg.properties file and try again.



                              [Fri Aug 02 10:50:23 2013]Local/ESSBASE0///5732/Error(1051686)

                              Attempt to find an Agent instance corresponding to ARBORPATH [D:/HYPERION/ESSBASE] failed.




                              • 12. Re: Cannot start essbase
                                Celvin Kattookaran

                                Check whether all information is correct in reg.properties file (<epmdrive>:\Oracle\Middleware\user_projects\epmsystem1\config\foundation\


                                Is it showing an IP address?







                                • 13. Re: Cannot start essbase

                                  #Mon Feb 04 17:39:36 EST 2013







                                  Looks fine

                                  • 14. Re: Cannot start essbase
                                    Celvin Kattookaran

                                    Did something change? Is that your personal installation? Can you connect to registry using Toad/SQL developer?







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