it might try to load EPS first and then the project.
if so, you need to create the User Interface View to make EPS not as the first tap.
User Interface view is already created.
I even tried by restrating admin server..but no luck.
I think it is related to user profile.
Is there any way to clear user session logs.
but user dashboard i don't want to delete.
We faced similar issue on Project window tab. It could be becaue of secutiry the user in having. Please check the OBS assignment, could also be a conflict of filter and OBS. For us it was a bus and oracle provided service pack.
My issue is resolved.
I had copy the user profile and create new user profile and make old profile inactive.
I think user profile was corrupted.
If user don't have access to project then project itself invisible in EPS.
So it is not issue related to access.