I am doing an install of 22.214.171.124 (don't ask). The installation was successful. However, when attempting to run the configurator, I get the following error:
"JRE or JDK not found, Exiting"
"JAVA_HOME is not set"
I checked C:/Hyperion/common & for some reason there is on JRE folder installed. This could be because there was no Java on the server when I initially did the install, however I downloaded & installed java now. Still same error. I know one possible solution is to try to find a JRE folder from another instance, but is there a way to solve this issue without doing that, and also why does this happen?
Sorry 126.96.36.199 is not supported on Windows 2008R2, have a read of http://www.oracle.com/technetwork/middleware/bi-foundation/oracle-hyperion-epm-system-certific-2-128342.xls
188.8.131.52 is supported but 184.108.40.206 is not.
If you need 220.127.116.11 then install on a supported OS, if 18.104.22.168 is acceptable then I would clean up what has been unsuccessfully installed.
22.214.171.124 is a maintenance release so 126.96.36.199 can be upgraded to 188.8.131.52 but in you're circumstance you have unsuccessfully installed on an unsupported OS so maybe best going down the clean install route.
So I was able to get the configurator & uninstaller to launch by copying over a JRE folder from another install. In any case - I wanted to go ahead & uninstall, but was wondering if it's still possible to download 184.108.40.206 files from somewhere - they took them off E-Delivery for some reason. Would you or anyone else reading this thread happen to know? Thanks a lot !
You can create a media request SR to obtain them - https://blogs.oracle.com/proactivesupportEPM/entry/edelivery_delivery_cloud_housekeeping_removal
I managed to get JRE from another environment and could get the configurator to work - but again ran into problems with configuration and decieded it's not worth it to proceed on an unsupported OS. However, it looks like I can't even uninstall, since the uninstaller just freezes. Can you please advise as to how I can uninstall 220.127.116.11? I don't have any snapshots or anything to revert to.